ACOM DWS PROGRAM MANAGER Date: Sep 3, 2024 Req ID: 43044 Location: Little Rock, AR, US, 72201 Category: DEPT OF WORKFORCE SERVICES Anticipated Starting Salary: $50,221.81 Position Number: 22093885 County: PulaskiAnticipated Starting Salary: $50,221.81 Employment & Training Position Summary The Division of Workforce Services (DWS) Program Manager is responsible for overseeing organizational budgets , annual operations plan s, miscellaneous federal grant requests , and professional and consultant services contracts. This position is governed by state and federal laws and agency / institution policy. Education and Professional Work Experience Minimum Qualifications The formal education equivalent of a bachelor's degree in public administration or a related field ; plus, three years of experience in specialized or a related fiel d . Preferred Qualification Applicant must be proficient in Microsoft Office software and capable of coordinating data entry projects in agency management information systems including Arkansas Job Link (AJL) and the Department of Labor Foreign Labor Application Gateway (FLAG). Knowledge, Skills, and Abilities
Knowledge of supervisory practices and procedures.
Knowledge of state and federal laws, regulations, and guidelines applicable to specialized program area.
Knowledge of the principles and practices of organizational management.
Knowledge of grants and contract administration.
Ability to plan, organize, and direct the work of subordinates.
Ability to prepare, present, and review oral and written information and reports.
Ability to interpret and apply federal and state guidelines and regulations.
Ability to develop, recommend, interpret, and apply program policies and procedures.
Ability to coordinate program activities with agency personnel, legislators, volunteers, the general public, and program related state and federal agencies.
Job Responsibilities and Expected Results
Key Business Processes/Duties
Responsible for o v erall daily operation of Foreign Labor Certification (H-2A/H-2B) program.
Sends daily list of FLC job orders to staff and partner agencies after downloading from DOL ' s Foreign Labor Application Gateway ( FLAG ) .
Emails FLC emplo y ers to identify deficiencies and required corrective actions , tracks response s , and makes required updates to job orders .
Directl y supervises FLC program and administrative staff. Responsible for filling v acancies and conducting annual evaluations.
Coordinates activities between FLC staff and partner agencie s .
Maintains a system to track and report status of all FLC job orders and housing certifications .
Ensures compliance with DOL rules and timelines pertaining to FLC job orders.
Ensures compliance with ETA and OSHA housing regulations pertaining to FLC housing certifications.
Creates PLC-related Standard Operating Procedures (SOPs) , updates and communicates changes and pr o v ides training to staff and business partners.
Additional Business Processes/Duties
Point of contact for FLC employer questions and to resolve conflicts/complaints.
Provides metrics on FLC job orders and housing certifications to the Program Administrator.
Communicates best practices and tips to FLC employers on an annual basis.
Prepares and delivers PLC-related presentations to state staff , partner agencies and employers.
Assists the Employment & Training Program Administrator as needed to research and interpret laws and regulations and provide information on their impact to the agenc y .
Assists with research , follow up and resolution of FLC worker complaints.
Enters Foreign Labor Certification (FLC) H-2A applications into Arkansas Job Link.
Enters FLC job order clearance and housing certification information into FLAG.
Reviews H-2A related housing inspections to ensure compliance.
Performs other duties as assigned.
The mission of the Department of Commerce is to champion economic opportunities through strategic initiatives and an equitable regulatory environment that attracts and grows businesses, safeguards consumers, enhances workforce quality, and energizes our infrastructure, creating a better quality of life for all Arkansans.
Position InformationClass Code: G110CGrade: GS09FLSA Status: EXEMPTSalary Range: $50,222.00 - $80,105.00SummaryThe Department of Workforce Services (DWS) Program Manager is responsible for overseeing organizational budgets, annual operations plans, miscellaneous federal grant requests, and professional and consultant services contracts. This position is governed by state and federal laws and agency/institution policy.FunctionsSupervises administrative support staff by interviewing, recommending for hire, training, assigning and reviewing work, and evaluating the performance of incumbents in the absence of the Executive Director. Provides staff support for Board meetings, including production of agendas, committee and team reports and informational reports on issues before the Board. Responsible for assisting staff with daily work, reviewing staff assignments and other issues in the absence of the Executive Director. Interprets agency administrative directives, policies, and procedures to ensure consistent application, provides information, assistance, and clarification to Interested parties and assists Executive Director in developing or revising agency directives, policies, and procedures. Negotiates and processes all necessary documents for professional and consultant services contracts and serves as liaison with contractors for the Independent evaluation of the TEA Program as required by statute. Monitors contracts, reviews all reports produced as part of the contracts and represents board at meetings of the Review Committee of the Legislative Council. Meets with state agency personnel, local and field office personnel, and local volunteers working with the TEA Coalitions regarding issues of interest to the Board. Performs other duties as assigned.DimensionsNoneKnowledge, Skills and AbilitiesKnowledge of supervisory practices and procedures. Knowledge of state and federal laws, regulations, and guidelines applicable to specialized program area. Knowledge of the principles and practices of organizational management. Knowledge of grants and contract administration. Ability to plan, organize, and direct the work of subordinates. Ability to prepare, present, and review oral and written information and reports. Ability to interpret and apply federal and state guidelines and regulations. Ability to develop, recommend, interpret, and apply program policies and procedures. Ability to coordinate program activities with agency personnel, legislators, volunteers, the general public, and program related state and federal agencies.Minimum QualificationsThe formal education equivalent of a bachelor's degree in public administration or a related field; plus three years of experience in specialized or a related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.LicensesNoneThe State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law. Nearest Major Market:Little Rock