Customer Service Representative Opportunity at Atlas Appliance Service
Join Our Team and Improve Home Life in Your Community!
Do you find joy in helping customers solve problems? Are you always cheerful with excellent telephone skills? At Atlas Appliance Service, we're not just great at fixing appliances, but we're also committed to world-class customer service. We're seeking Customer Service Representatives who are eager to improve the home life of families in our community.
Why You'll Love Working With Us:
Work alongside a team you'll adore, in a fun and dynamic environment.
No late nights or weekends, protecting your valuable free time.
We provide all the training you need, with no prior appliance repair knowledge required.
Ability to work from home
Your Role:
Answer incoming calls with empathy and understanding.
Respond to customer emails professionally.
Schedule in-home appointments with our skilled Appliance Repair Technicians.
Communicate effectively to ensure customers are well-informed about appointment times and services.
Order and manage parts efficiently.
Precisely enter data into our company software.
What Makes You Perfect for This Role:
Punctuality and reliability are essential.
A passion for delivering exceptional customer service.
Efficiency and ability to thrive in a fast-paced office environment.
Problem-solving skills to ensure customer satisfaction and job efficiency.
Ability to adapt to change; flexible with ability to take direction from management yet work independent to achieve goals.
Strong organizational skills; effectively utilize time management, ability to multi-task, and use critical thinking.
Job Requirements:
High School Diploma or equivalent.
Must be a Tucson resident, but can relocate after training.
Reliable transportation to and from work, or on bus route.
Internet service at home and personal computer or laptop.(Will be provided to the right candidate if needed.)
We will work with your schedule, but general availability M-F 7am-5pm is preferred.
Benefits & Compensation:
Competitive pay starting at $16.00 to $18.00 per hour, depending on experience.
Monthly performance bonuses.
Pay increase every 6 months.
7 days of PTO per year.
Credit for cell phone service & internet.
Free weekly lunch via Doordash credits.
Reimbursements for Gym membership.
Opportunity for growth!
New perks added all the time.
A fun, team-oriented workplace culture.
Interested in joining Atlas Appliance Service as a Customer Service Representative? Send your resume today and become a part of our mission to provide exceptional service in our community!