DescriptionProgram Support SpecialistRemote - Candidates must be located in or near Tempe, AZReady to make a difference?ICF is seeking a highly organized team member to provide support to our energy efficiency programs in Arizona. We are seeking experienced staff to support the programs that we are delivering for our utility clients in the region. Our Program Support Specialist will be responsible for managing and completing project tasks related to the development and delivery of accurate, timely, and high-quality products and services. This position works on multiple projects and interacts with all levels of staff. Responsibilities primarily include program support, IT collaboration, data analysis and QA/QC, tracking portfolio budgets, assisting with monthly invoices, reporting, and other duties as assigned.Why you will love working here:
Quality of life: Flexible workplace arrangements, work-life balance
Investment of the community: Donation matching, volunteer opportunities
Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
And many, many more (Ask your recruiter for more details!)
What you will be doing:Assist the Program Managers and Portfolio Manager with the following tasks:
Track program budgets and program progress towards goals, maintain forecast models and provide regular reporting and status updates
Research and data gathering to support meetings with clients and senior management on a monthly and ad-hoc basis to review budgets, spending, forecasts, and variances
Assist with timely invoicing; coordinate, track, and monitor invoicing process monthly
Work closely with program staff regarding financial management and corporate-wide initiatives; assist with preparation of supporting analysis for periodic project performance and revenue reviews
Management team meeting facilitation, scheduling and report dissemination
Sales and Pipeline support through team calls, CRM maintenance, updates, and reporting
Maintain clean reports through data analysis and QA/QC
Attend meetings and provide office support in the Tempe, AZ office 1 - 2 times monthly (more often as needed)
What we need you to have (minimum qualifications):
Bachelor’s Degree in Business, Data Analysis, Information Technology, Energy or related disciplines (or applicants can substitute one year of related experience for one year of education)
1+ year(s) professional experience within operational support, customer engagement, sustainability, energy efficiency programs and/or related
Professional skills to you will use:
Strong interpersonal skills including professionalism, cooperative attitude and ability to interact with managers and clients
Excellent written and verbal communication skills
Self-disciplined, organized, and internally motivated
Team player with the ability to work in a fast-paced environment
Sound business ethics, including the protection of proprietary and confidential information
Ability to work with all levels of internal staff, as well as outside clients and vendors
Organized, self-starter, motivated, team player, excellent communication skills
Demonstrated intermediate to advanced knowledge and experience working with Microsoft Excel including proficiency in basic formulas, equations, functions, and pivot tables
Demonstrated experience working in Microsoft Office 365, SharePoint and PowerPoint
Working at ICFICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.Read more about workplace discrimination rights (https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf) , the Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf) , or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. (https://www.icf.com/legal/equal-employment-opportunity)Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:$48,289.00 - $82,092.00Arizona Remote Office (AZ99)