SUMMARY
Greets residents and guests at Westbrook Village Recreation Centers, determines nature of business, and directs residents and visitors to destination by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:
Provides customer service to all residents and guests at the Recreation Centers.
Maintains orderly front desk and reception area.
Operates multi-line telephone system to receive and field incoming calls and or messages and directs them if
necessary to the appropriate person.
Distributes messages to appropriate staff or residents.
Answers inquiries from residents and guests.
Assists Administration Management and Recreation Supervisor with a variety of clerical duties.
Assists with and accepts residents’ questions and concerns regarding facilities and WVA grounds.
Maintains reception area bulletin board as well as outlying bulletin boards.
Delivers inter-facility correspondence.
Keep adequate supply of forms in wall file in reception area.
Reprint Westbrook Village area maps as necessary.
Attend regular staff meeting.
Summertime duties will include working with staff, Rec. Supervisor and General Manager to review and revise
forms; organize files; and general housekeeping duties.
All other duties as assigned by Management.
Maintain staff kitchen area.
Refreshment set-ups for meetings and events.
Walking facilities on an hourly bases for safety and usage.
SUPERVISORY RESPONSIBILITIES - This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Three different shifts 5:30am to 11:00am, 11:00am to 4:30pm and 4:30pm to 10:00pm. This is a part-time position that would be 1 to 4 shifts per week, each shift is 5.5 hours.
Must be able to multi-task, use Microsoft programs, willing to learn new software programs and provide stellar customer service.