DataForce by TransPerfect is seeking a motivated Onsite Project Moderator to join our team for a new data collection project in Phoenix, AZ! This is an exciting opportunity to be part of an innovative project to improve Artificial Intelligence technology.
We are looking for individuals who have excellent communication skills, are diligent and detail-oriented, and can work somewhat independently. The successful candidate is a team player who thrives in a fast-paced work environment and has experience in customer service.
Role Summary
The Project Moderator will work onsite at a designated location in Phoenix and will be expected to foster a positive participant experience. Moderators will work directly with participants to ensure the proper execution of study requirements. The primary responsibility is to moderate user sessions and provide updates to the other members of the production team, as well as troubleshooting of data collection technology.
Role Responsibilities
Operate and maintain data collection equipment, offload data, manage logistics, provide daily reports, and lead the overall high-quality data generation for this effort, day in, day out
Understand provided project documentation to assist participants
Interact with participants and lead them through the data collection project
Capture data for the assigned project, aiming to reach the targeted daily goal
Utilize client tools to label/tag data
Convey sessions details to the Project Manager and Production team
Communicate and coordinate with project team
Interact with various hardware & software
Assist in preparing session materials and setting up facility
Monitor and manage participant flow within the site
Address participant questions and concerns in a professional manner
Provide feedback on session dynamics and participant engagement
Ability to lift up 25lbs when needed
Job requirements
Bachelor’s degree in social sciences, communications, or related field preferred; or equivalent combination of education and experience may be substituted
Experience in moderation, facilitation, proctoring or similar roles preferred
Possess basic technical knowledge and experience in using iOS
Strong interpersonal and communication skills
Ability to manage groups and foster a positive environment
Detail-oriented with a knack for problem-solving
Ability to work flexibly and adapt to changing scenarios
High attention to detail
Customer service oriented
Goal driven and objective mindset
Integrity and strong work ethic
Report creation, monitoring and updating
Proactive decision maker
Team player
Knowledge of Python is a plus
APPLY HERE:https://dataforce.recruitee.com/o/project-moderator-onsite-phoenix-az