Our Front Desk Receptionist/Sales Coordinator sets the tone for the Scottsdale, AZ branch with an upbeat and helpful attitude. You will greet customers, answer phone calls and work with the Showroom Sales team to research orders and track down product. The goal is to develop the individual in this position to advance within the organizations into a Sales Consultant or Customer Service Representative position.
We have a very busy plumbing and appliance business with amazing long-term employees, customers, and vendors with whom you will interact with every day. You must have a friendly and easy-going personality while also being perceptive and disciplined. A customer service approach is essential to assisting clients and facilitating their needs within our company.
When applying, be looking for a career. Many of our staff have worked with us for many, many years. This is not a job, this is a career that can be hard work, fun, exciting, challenging and incredibly rewarding. With that you need to be passionate and want to be a part of this family. We can't wait to meet our new favorite person!
Essential Functions:
Answer phones and greet customers when they come into the showroom making sure they receive assistance in a timely fashion.
Help customers in the showroom, or by phone, as it relates to existing orders, inventory checks, deliveries, or general questions about the company they may have.
Inventory and stock office supplies as needed.
Keep Reception, Showroom and Showroom Counter areas clean, tidy, and visually appealing.
Handle and tend to customer complaints while maintaining a positive attitude.
Work with other departments to resolve customer service issues/questions in a timely manner.
Perform other duties as assigned.
Create specification books for Sales Consultants as needed.
Job Requirements:
2+ years’ experience in a Receptionist/Administrative position including experience delivering superior customer service.
High school diploma/GED required.
Effective listening, impeccable written & oral communication skills.
Ability to handle difficult customers with diplomacy and tact.
Solid sense of responsibility & ability to complete tasks with minimal supervision.
Capable of following written instructions and documented procedures.
Team player who works productively with all departments and customers.
Professional demeanor & great attitude who is comfortable in a fast-paced environment.
Superb accuracy & attention to detail along with superior organizational skills.
Highly motivated with a “Can-do” attitude.
Proficient in Microsoft Office Suite including Word, Excel, Outlook.
About us:
Central Arizona Supply is a 56-year-old family-owned & operated plumbing, heating, appliance & air conditioning supply company with over 200 employees & 15 branch locations throughout Arizona & Nevada, as well as a Central Distribution warehouse in Mesa, AZ. Our clients range from homeowners, interior designers, handymen (& women), builders, and contractors. Through our service counters and delivery trucks, we supply product to the residential, commercial, and hospitality industries. Through our showrooms, we supply product for remodels, custom and semi-custom homes.
As an independent family-owned company, we believe relationships, family, and service to our community are the foundation of our business. Do you have a positive attitude? Do you want to learn? Do you enjoy collaborating with others? Do you love to help find solutions for customers? Then we want you to join our family!
We offer Medical, Dental, Vision, Life, and Disability insurance benefits. As well as Holiday Pay, Vacation Time Off, Sick Time Off, 401(k) with employer contribution, and more…
Central Arizona Supply is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.