Hello wonderful candidates, we are looking for a positive, energetic individual that can join our team at Smile 24 Dentistry. The position is a full-time front desk associate that can help us with coordinating and organizing appointments and administration to facilitate the efficient running of the dental office. The most important quality for this position is your personality and your smile. If you have never worked in a dental office before, no problem. We are open to training you to be successful in this position. (Working days Tuesday through Friday 30-40 hours/week, $18-20/hour).
Main Job Tasks, Duties and Responsibilities
Greet patients
Answer and manage incoming calls
Respond and comply to requests for information
Confirm upcoming appointments and recalls according to office protocol
Perform basic accounting tasks such as taking patient payments and preparing billing statements
Maintain continuing care and pending treatment appointments
Register new patients, verify insurance, and research benefits
Submit patient claims to insurance companies
Assist patients in filling out required intake and medical forms
Verify and update patient information
Keep track of office supplies and place orders for more supplies when necessary
Inform patients of financial treatment plan options
Ensure reception area is maintained and professional in appearance
Safeguard patient privacy and confidentiality
Education and Experience
General education degree or high school diploma
Knowledge of computer and relevant software applications
Knowledge of general administrative and clerical procedures
Skills
Multitasking
Reliable
Excellent customer service and communication skills
Information collection and management
Ability to plan and organize
Professionalism in all aspects of the job
Empathy
Patience
Dependability
Emotional intelligence
Flexibility
Adaptability