DescriptionYou Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.Description:Seeking a Senior Technical Program Manager for our Cloud and Data Services, Network Compliance and Automation (NCA) team. The candidate would be driving the development of two applications, organizing team meetings, and marketing our products to our customers. They will be responsible with leading team meetings, running scrum calls, eliminating blockers, building reports and providing support to the team. The candidate would be responsible for working with compliance teams, auditors and internal audit groups to track remediations and build reporting, they will also be responsible for assigning resources to remediate these any found vulnerabilities.Primary Responsibilities:
Drive coordinated teams, driving technology solutions in support of key product initiatives by working closely with product owners, architects, engineers, and quality assurance
Takes accountability for the technical maturity of the team
Coordinate execution of development projects from initiation through release, using SDLC methodologies and Agile/Scrum concepts.
Nurture an environment of continuous engineering improvement through mentoring, feedback, and metrics
Ensure product releases are high quality, deliver excellent user experiences, perform seamlessly at scale, and comply with regulatory requirements
First point of contact for external and internal audit remediation tracking and communications
Work to eliminate team pain points and continue to improve team communications
Market new application features and functionality as we deploy new releases
Minimum Qualifications:
Bachelor's degree in computer science, computer engineering, or other technical discipline, or equivalent work experience, is preferred.
6 years of technical project management experience.
Demonstrated understanding of all aspects of software design with a demonstrated track record of increasing responsibility.
Ability to collaborate across teams and able to build and leverage strong working relationships and bring different opinions to consensus.
Experience managing multiple initiatives, priorities, and teams.
Understanding of the full life cycle of product development, from concept to delivery.
Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teams.
Ability to manage the post-production processes, drive quality, and implement testing best practices.
Excellent oral and written interpersonal skills with demonstrated experience engaging and influencing cross-functional stakeholders and senior leaders.
Technical problem solving and issue-resolution abilities.
Demonstrated knowledge of project management process, project management software tools, templates, and management techniques.
Proven ability to manage change in a dynamic environment and influence others without direct authority.
Experience managing Agile, Scrum, or other rapid application development teams to deliver technology solutions on that meet customer expectations for timeliness and quality.
Experience managing project budgets and reporting while ensuring compliance with Rally and Agile delivery platform.
Demonstrated willingness to learn new technologies.
Basic understanding network concepts and device configurations (i.e. Cisco IOS-XE, Cisco Nexus, F5, Arista, Aruba)
Additional Desired Qualifications:
PMI Certification
Scrum Master Certification
Experience with one or more languages & technologies: Python, SQL, Django, Tableau, Ansible, HTML, Javascript, React, and/or Kafka
Network engineering experience
Experience using JIRA and Confluence
QualificationsSalary Range: $110,000.00 to $190,000.00 annually bonus benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid or onsite arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite or in a hybrid model (combination of in-office and virtual days).US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.Job: TechnologiesPrimary Location: US-Arizona-PhoenixSchedule Full-timeReq ID: 24009954