Patient Logistics Coordinator

OverviewHello humankindness (https://hellohumankindness.org/)Located conveniently in the heart of Phoenix, Arizona, (http://phoenix.gov/visitors/index.html) St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services. Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved.We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute (https://www.barrowneuro.org/) , Norton Thoracic Institute (https://www.dignityhealth.org/arizona/norton-thoracic-institute) , Cancer Center at St. Joseph's (https://www.dignityhealth.org/arizona/locations/stjosephs/services/university-of-arizona-cancer-center) , Ivy Brain Tumor Center (https://www.ivybraintumorcenter.org/) , and St. Joseph's Level I Trauma Center (https://www.supportstjosephs.org/traumacenter) (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s.U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery. In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital.St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies (http://www.bestcompaniesaz.com/) .Look for us on Facebook (http://www.facebook.com/DignityHealthStJosephsHospitalMedicalCenter) and follow us on Twitter (https://twitter.com/DignityHealthAZ) .For the health of our community we are proud to be a tobacco-free campus.ResponsibilitiesThe Patient Logistics Coordinator (PLC) functions as a facilitator of throughput by expediting appropriate placement of patients within Dignity Health Facilities (St. Joseph's Hospital and Medical Center and St. Josephs Westgate). This position incumbent's effective communication and interpersonal skills to assist with the process of efficiently and effectively coordinating movement of patients throughout the designated Dignity Health facilities. In addition to facilitating and managing internal facility throughput; the PLC functions as the liaison for inter-facility transfers for direct admissions when patient requests are placed to transfer patients to Dignity Health St. Joseph's Hospital and Medical Center and St. Josephs Westgate. The PLC expedites incoming calls identifies level of hospital service needed contacts physician or on-call physician and connects sending physician to accepting/admitting physician. The PLC facilitates inpatient to inpatient and ED to inpatient transfers. The PLC follows internal guidelines to expedite the above functions.QualificationsMinimum Requirements· High School Diploma/GED· One year previous experience in a health care setting· Previous experience with high volume call setting and multitaskingPreferred· One year previous year experience in a call center or front office scheduling· Medical Assistant Certification· Invision Cerner TeleTracking Excel· Previous experience with high volume call setting and multitaskingPay Range$21.70 - $29.84 /hourWe are an equal opportunity/affirmative action employer.