Category: Outsourced Sales and Customer Support / Contact CentersKey Requirements: Client is requesting a manager or senior manager with prior industry experience in category management and strategic sourcing (sales and customer support category experience is a plus, but not mandatory)Role Description
Develop long-term, holistic category strategy that enables the category management team to execute on multiple procurement capabilities, including supplier relationship management, business partnering, strategic sourcing, value creation, demand management, innovation, and supplier diversity
Collect, synthesize, and interpret best-in-class market intelligence to shape the category strategy, coordinating with SMAs as needed
Identify, prioritize, plan, and execute initiatives to deliver cost savings and other types of value (ex. revenue uplift, risk reduction, innovation) to the business
Develop executive level communication materials to gain strategy buy in from procurement and business unit leadership
Serve as a trusted advisor to the category management team on their procurement maturity journey, including proactively identifying other areas for Accenture to support
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