Vacancy caducado!
Quicksilver
Quicksilver Express Courier is one of the largest privately held same-day couriers in the U.S., providing a full range of professional delivery services. Quicksilver has been a long time industry leader in the areas of service, professionalism, reliability and technology. We are open 24/7/365 with employee drivers, dispatchers and customer service representatives.
Start as a Customer Service and get cross trained in Dispatch for Quicksilver. Apply now to schedule your in-person interview. We make hiring decisions on the spot. Ready to start your new career?
Online Application
Contact us for more information - 602-533-8838
Our Office: 4625 W McDowell Rd #150, Phoenix AZ 85035
Compensation: $18.50 per hour
Open Positions: Full Time Customer Service/Dispatcher
If you are detail oriented and able to work well with others in a fast-paced environment, then this is the position for you!
MUST be reliable!
MUST work well with others!
Customer Service Responsibilities:
Provide accurate and professional customer service
Incoming order entry via phone, email, web
Outbound calls to customers with delivery status
Provide problem resolution for customers and drivers
Accurate and complete documentation of all issues
Constant contact with other reps and dispatchers
Multitask between order entry, monitoring delivery status, problem resolution, etc.
Other customer service and office duties
Dispatcher Responsibilities:
Ability to select best possible driver based on location, ability, vehicle specifications & current workload
Ability to navigate upwards of 30 drivers simultaneously to complete more than 200+ expedited deliveries per day
Continually analyze drivers and deliveries as the situation changes; provide alternative options for when plan A is disrupted
Possess superior communication skills to quickly relay concise, detailed information to drivers, customer and office staff
Ability to identify driver, customer & support staff errors & implement corrective action in a timely fashion
Coach new drivers as part of their on-the-job training, providing additional instruction and guidance
Working for Quicksilver:
Established company - 18 years in Arizona!
Full time positions
Opportunity for advancement!
We offer Medical/Dental/Vision/HSA/Aflac accident and short term disability/Parental leave
A fun, friendly, family type environment that offers coaching, and guided training to become a Quicksilver Representative.
Interviews conducted same day!
Apply online or at:
4625 W McDowell Rd., #150
Phoenix, AZ 85035
Key Words: Courier, Delivery, Driver, Customer Service, Call Center, Transportation
Vacancy caducado!