Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Run the Bank Software Engineering Director for AMG within PNC's Technology organization, you will sit within one of PNC’s technology and innovation hubs. Certain job responsibilities may require in-person, in office activities on a regular basis, with a strong preference for one of PNC's technology and innovation hubs.PNC is customer obsessed and we are committed to providing a world class customer experience. Our technology is a key component to that commitment.The Run the Bank Director is a leader of technology leaders providing roadmaps, strategy and solutions to solve for critical business initiatives including:Establishing and enhancing a Site Reliability Engineering practice with an emphasis on building self-healing/monitoring/alerting/Nonfunctional Requirements/SLA’s/SLO’s/etcEstablishing a technical writing center of excellence that is embedded in the change processPartnering closely with the Site Reliability Center as it relates to incident, problem, and event managementOwning Operational Readiness for change management across AMGOwning Level 3 application and business process supportOther preferred qualifications include:AMTrust and/or MainframeOn Premise Distributed ApplicationsVendor Hosted Distributed ApplicationsPublic and Private Cloud Integrations, preferably experience with AWS and Azure for public cloud and Open Shift container platform for privateEvent Streaming Architectures (Kafka)Data Integrations and Processing (Near Real Time and Batch)Monitoring and Alerting technologies (Service Now, Dynatrace, BigPanda, etc)SDLC tooling (Atlassian Suite)DevOps Pipeline and Engineering (Jenkins, etc)Job Description
Directs all activities and initiatives related to application services for an entire organization or for major clients.
Directs and manages the delivery of large or complex application development projects. Defines strategies and client needs focused on technology development.
Maintains relationships with clients; communicates with IT and business management. Monitors prompt response and support for technical issues.
Ensures high standards and quality of technical work. Directs reviews of tools and technologies for improving performance and reducing costs.
Directs, motivates, develops and manages the performance of the management team and key staff.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
Live the Values - Role models our values with transparency and courage.
Enable Change - Takes action to drive change and innovation that will transform our business.
Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
QualificationsSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.Preferred SkillsApplication Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) DesignCompetenciesApplication Development (Client/Server), Application Development (Object-Oriented), Application Localization and Internationalization, Application Maintenance, Application Testing, Budgeting, IT Industry: Trends & Directions, Software Process Improvement (SPI), System TestingWork ExperienceRoles at this level typically require a university / college degree and higher level education such as a Masters degree, PhD, or certifications. Industry -relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s)LicensesNo Required License(s)BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (http://yourpnctotalrewards.com) .Disability Accommodations StatementIf an accommodation is required to participate in the application process, please contact us via email at [email protected] . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.Equal Employment Opportunity (EEO)PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.California ResidentsRefer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNCCCPAPrivacyDisclosureEmployee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.