Site Reliability Engineering Manager

As a Site Reliability Engineering Manager, you will manage all production assets for each product. Your responsibilities include: batching, upgrading, deploying new servers, organizing the team's workload, supporting engineering efforts, compliance, uptime, and performance monitoring. You’ll be responsible for prioritizing, organizing, and leading your team's execution of all work. You'll assess operational capabilities and performance to ensure the on-time delivery of quality products and services to all customers, both internal and external. As a leader, you will: Set and help the team understand performance targets and goals Evaluate and provide real-time feedback on performance Train and/or ensure that the team is properly trained for their specific roles Coordinate on-call rotation Coordinate training for staff Assist in resolving emergencies, such as infrastructure or software outages  Manage headcount and make staffing decisions related to new hires and terminations In your day-to-day, you will: Oversee progress in achieving operational/production goals and objectives, especially with respect to quality, cost, and customer service. Take responsibility for uptime, data accuracy, and integrity. Interact with Engineering Leads to ensure alignment between teams Maintain business continuity for all production assets Ensure proper planning and prioritization using agile practices. Ensure operations are in full compliance with all company and regulatory requirements. Be a technical escalation point for your team. Provide weekly reports on system availability, response, and capacity. Manage on-call rotation among team members. Have budget responsibilities, including ensuring fiscal responsibility for hosting and software licensing.