Job Description:
We are seeking a motivated and detail-oriented Entry Level Customer Service Assistant to join our team. This role involves assisting customers with inquiries, providing product and service information, and ensuring a positive customer experience. The ideal candidate is proactive, adaptable, and eager to develop a career in customer service.Responsibilities:Assist customers by answering inquiries and providing accurate informationHandle customer requests efficiently and professionallyProcess orders, returns, and service requests as neededMaintain up-to-date knowledge of company products and servicesResolve customer concerns and escalate issues when necessarySupport the customer service team with administrative tasksEnsure a high level of customer satisfaction through proactive communicationCollaborate with other departments to improve customer experience