Job Description:
We are seeking a highly motivated and detail-oriented Entry Level Customer Service Assistant to join our team. In this role, you will provide exceptional service to our customers, addressing inquiries, resolving issues, and ensuring overall satisfaction. This is an excellent opportunity for individuals looking to develop their skills in customer service and grow within a supportive team environment.Responsibilities:Respond to customer inquiries via phone, email, and live chat in a timely and professional mannerAssist customers with product information, order status, and troubleshootingProcess orders and handle returns or exchanges as neededMaintain accurate customer records and update account informationProvide feedback and insights to improve customer service processesCollaborate with other departments to resolve complex issuesEnsure customer satisfaction by delivering excellent service at all timesFollow up with customers to ensure their needs have been met