About Us: Making Opportunity Count is a non-profit human services agency dedicated to creating positive change and enhancing the lives of individuals and families in Fitchburg, MA. We are committed to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is driven by a shared passion for making a lasting impact.Job Title: Shelter Case Manager Position Overview:The goal of case management is, first, to help families be as prepared as possible to move into permanent housing, and second, to connect families to a support network once they are housed. Case management must focus on helping families achieve a successful rehousing placement with ongoing stabilization to assist the family in developing the skills and resources needed to sustain housing. Essential Duties and Responsibilities:
Monitor intake, assessment, and data entry in a timely manner for all program clients, utilizing appropriate forms and assessment tools.
Resolving or mitigating tenancy-screening barriers, such as securing identification documents, when possible.
Assist families in securing permanent housing by making full use of all available housing opportunities including the private rental market and longer term subsidized (section 8, state aided public housing, state aided subsidies, income eligible project based subsidized) resources as well as the HomeBASE Household Assistance Benefit.
The Case Manager assist families with enrolling in entitlement benefits (SNAP, TAFDC, SSI)
Work collaboratively with community partners.
Case Managers maintain compliance standards of DHCD Shelter Scope of Services.
Conduct regularly scheduled meetings with families.
Keep supervisor aware of any concerns or potential problems.
Attend appropriate meetings and trainings as needed.
Perform all other duties as assigned by the Director of Shelter Programs
Required Qualifications and Skills:
Associate’s or Bachelor’s degree in Human Services, or relate field.
Minimum two (2) years of experience
Demonstrated case management skills.
Strong written and verbal communication skills.
Excellent interpersonal skills.
Must be empathetic to the needs of a diverse socio-economic population.
Work Authorization: Must be eligible to work in the United States. EEO Statement: Making Opportunity Count is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, or any other characteristic protected by law.Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Join our team at Making Opportunity Count and experience a range of fantastic benefits that enhance your work-life balance and overall satisfaction:
Health, Dental, FSA, and Vision Insurance: Take care of your well-being with comprehensive coverage.
Paid Time Off (PTO): Enjoy generous time off to relax and recharge.
Student Loan Forgiveness: We're here to help you ease your student loan burden.
Tuition Remission: Invest in your education with our tuition remission program.
Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
Pet Insurance: Ensure your furry friends receive the best care.
Employee Discounts: Access exclusive discounts and perks.
Join us at MOC and experience a workplace that values your well-being and personal growth!