Vacancy caducado!
Job Description SummaryJob DescriptionThis position involves the maintenance, control and analysis of formal documentation and data to ensure compliance per all pertinent quality and regulatory requirements, specifically as it relates to field corrective action, and label design and documentation. This role will interact with all levels within the organization as well as some customer facing. The associate must work independently with minimal supervision.
Assists in the analysis of recall data and maintenance of the databases and in generation of performance metrics.
Interacts with external customers in the field action process from inception to completion.
Executes the logistical processes for BD field actions, including but not limited to:
Communicating with distributors to collect customer information.
Conducting all administrative activities such as faxing, mailing, and filing of recall notifications.
Maintaining customer information.
Facilitating the replacement process with customer service and/or field service.
Conducting recall effectiveness checks.
Attends Complaint Focus Team meetings to provide compliance support and identify potential compliance concerns for escalation.
QUALIFICATIONS :
High school diploma/GED required. AA degree preferred or minimum of 4 years regulatory/customer service.
Demonstrated proficiency/knowledge in appropriate software applications (i.e. Microsoft Office Suite).
Basic knowledge of scientific concepts, terms, acronyms (pH, mg, ml, etc.) would be beneficial.
Ability to navigate in networked systems and learn and use new systems as introduced by company (i.e. SAP, eComs, Trackwise, etc).
Ability to multi-task and set priorities while taking personal responsibility for all work generated.
Must be detail-oriented with solid organizational and analytical skills.
Effective communication skills, written and verbal, working with both internal and external customers.
Ability to work independently with minimal supervision.
Primary Work LocationUSA MD - BaltimoreAdditional LocationsWork ShiftUS BD 1st Shift 830am-5pm (United States of America)Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Vacancy caducado!