Medical Support Assistant

This position is contingent on contract award.This position will support the US Department of Veterans Affairs Critical Staffing Program.  The person in this position will represent International SOS Government Medical Services, Inc. and provide services outlined below: International SOS Government Medical Services, Inc. is looking for an individual to provide administrative and clerical support to ensure efficient operations of healthcare services, including patient scheduling, records management, and communication with medical staff. They play a crucial role in facilitating smooth patient care and enhancing the overall effectiveness of the medical facility.Key Responsibilities:Schedule patient appointments, procedures, and consultations, ensuring efficient use of hospital resources. Maintain and update patient records, ensuring accuracy and confidentiality. Greet and assist patients, visitors, and staff, providing information and direction is needed. Coordinate communication between patients, healthcare providers, and administrative staff. Assist with medical billing and coding tasks, ensuring proper documentation for insurance claims. Enter and manage data in the Electronic Medical Record (EMR) systems in other databases. Address patient inquiries and concerns, providing excellent customer service and support. Perform various administrative tasks, such as filing, faxing, and photocopying documents. Prepare and process forms, letters, and other documents as required by medical staff. Ensure compliance with hospital policies, procedures, and healthcare regulations. Completes required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies. This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.