Description“We Push the Boundaries of Possibilities for our Communities.”Overview of the Position Responsibilities: Our Maintenance Technician will be responsible for maintaining, servicing, and repairing telecommunication network and components. If this sounds exciting, please read on.Be part of our innovation- building and delivering a fiber-rich internet connection to people’s doorstepsWhat You Will Do:
Perform all tasks and responsibilities in a safe and efficient manner
Trouble-shoot and repair problems in HFC networks and or fiber networks
Test, balance, align and adjust components, cables and equipment used to amplify and process signals in both directions (Downstream and return path) including system sweep.
Perform maintenance, testing, and repair on HFC network power supplies
Splice and activate fiber optic cables, nodes, transmitters, and receivers
Assist in training activities
Perform emergency fiber restoration
Participate in on-call rotation
Identify and report all incidents of non-compliance (FCC, NESC, OSHA and Bluepeak standards)
Assure system security by following company procedures
Identify and report all incidents of noncompliance (FCC, NESC, OSHA and Bluepeak standards)
Provide superior customer service
Complete all tasks to Bluepeak quality standards
Represent Bluepeak in a competent and professional manner to all customers, associates, and outside organizations
Maintain professional appearance and behavior at all times
Responsible for motor vehicle per company policy including equipment & tool inventory, vehicle security and vehicle maintenance
Identify and repair all instances of signal leakage to ensure system conforms to F.C.C. Cumulative Leakage Index requirements and company standards
Perform plant serviceability surveys
Other duties as assigned, which may include cross functional assignments
Able to present technical information to a non-technical audience
Able to work independently
Able to accurately measure distances using tapes and other measuring devices
Able to use assigned test equipment including but not limited to signal level meter (SLM), leakage detector, volt ohm meter, sweep receiver, underground locater, and TDR
Able to prioritize and organize assignments and responsibilities
Able to accurately maintain records, logs, reports, work orders, etc.
Able to operate office equipment, fax, copier, etc.
Able to handle escalations and time-critical issues
Able to read street maps and system design prints.
Able to work flexible hours as required including evenings, weekends, and on-call shifts
Must have a valid driver’s license and good driving record
What You Will Need:
Position requires a high school diploma or equivalent.
Basic knowledge of electronics and working knowledge of the operation of an HFC network or fiber network are required
Two to four years of experience and related associates degree (or equivalent in training and experience) is preferred
Completed NCTI Master Technician, HFC Networks Certification
Word processing, spreadsheets, Internet software, E-mail, Database software
Ability to work while standing most of the time
Ability to walk or work over all types of terrain, in all types of weather
Ability to carry tools and equipment including, ladders, tool belts
Ability to work in tight spaces while bending, twisting, and reaching
Ability to carry, climb and operate extension ladder (approx. 28’ & 75lbs)
Ability to differentiate between different sizes and colors of wires
Ability to perform work in elevated places (i.e., roofs and utility poles)
Ability to use drills, hammers, wrenches, screwdrivers, and other hand tools
Ability to work with small components
Ability to use close vision, peripheral vision and adjust focus
Ability to work in poorly vented areas such as attics, in extreme temperatures
Ability to move, crawl, bend, stoop, kneel, crouch, reach, pull, push, and grasp
Ability to lift up to 90 pounds
Physically able to work on a computer equipment and test equipment
Ability to work in environments that may have dust, dirt, noise, insects, and cleaning solutions
Ability to work safely near power lines and electrical equipment
Ability to drive Company vehicles in a safe manner
Must be able to meet the physical limit requirements of personal protective equipment, aerial lift equipment, ladders and/or gaffs that may be used in this position
Why Work at Bluepeak?
Competitive Compensation + Annual Bonus Eligibility
Comprehensive Benefits Package, Including Medical, Dental, Vision, Life, and 401(k)
Generous Vacation and Paid Sick Time + Paid Holidays and Personal Days
Professional Development with an Emphasis on Internal Promotion
Employee Discounts on Bluepeak Services, Including Internet
Progressive and inclusive work culture in which our team has the flexibility, support, and resources to be successful in their careers!
About UsWe believe that the size of the city shouldn’t determine the quality of the technology. That’s why we are building for you: Faster, more reliable, and without the things that get in the way of great service—like red tape, hidden fees, and slow response times. And with up to 5 gigabits of speed for residential customers and 10 gigabits for businesses, we are whole new ballgame- from internet to TV, to connecting every device in your home, to powering your business, we’re not only providing the best fiber connections in your community, but we’re also meeting the growing needs for how you live.Bluepeak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)