Become a part of our caring community and help us put health firstThe Senior Technology Implementation Professional delivers new technological solutions to meet business needs within a specified scope while aligned to enterprise objectives. The Senior Technology Implementation Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.The Senior Technology Implementation Professional gathers and documents business system and functional requirements, influences system design to optimize support and ensures solutions meet the business objectives and requirements. Completes and/or coordinates implementation of design and requirements, testing, operational readiness, and transition to the appropriate production support team. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding approach for project components and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments. Assists team members in eliminating barriers, managing to deadlines, and escalating concerns.
Oversees a variety of projects to ensure our team is managing all to completion while adhering to deadlines
Works with cross-functional groups to develop comprehensive processes and documentation
Works with other team members to ensure processes being developed are complete
Assists in eliminating barriers our team may face in the midst of projects and escalating concerns as appropriate
Leads development and oversee our team communication plan- includes ensuring all key stakeholders are well informed on all fronts throughout the year as well as improving internal team communication standards
Leads a group of peers and/or leaders in addressing complex problems
Special projects aligned to strategic objectives which will help the team accomplish a variety of long term goals
You will possess the following attributes:
Experience problem solving and consultation within complex environments
Ability to rapidly understand moderately complex processes and identify improvements
Ability to facilitate cross-functional teams' efforts
Strong attention to detail
Demonstrated ability to manage multiple competing priorities
Clear oral and written communication skills
Use your skills to make an impactRequired Qualifications
3+ years of Process, Project management, and/or Business IT experience
Knowledge of Systems Development Life Cycle, Waterfall, and Agile Development Methodologies
Experience in IT business analysis, including artifacts development
Experience working with SQL databases
Preferred Qualifications
Bachelor's Degree
Lean or Six Sigma Certification
Scaled Agile Certification
Experience in the Health Solutions industry
Additional InformationThis role is "remote/work at home" and can be based anywhere in the United States, however, you must be willing to work EST hours.Work at Home InformationTo ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Scheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$80,900 - $110,300 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 04-01-2025About usHumana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=HumanaWebsite.