OverviewThe Business Analyst will serve as a crucial liaison between the Recovery Unit program staff and the technical team, ensuring that the Intelligrants grant management software is configured and utilized effectively for disaster recovery efforts. This role involves understanding the complex needs of the State, documenting system configuration requirements, and facilitating communication between various stakeholders to ensure the operational success of the Intelligrants software.This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.Responsibilities
Work collaboratively with DRU program staff to understand and document the specific configuration needs of the Intelligrants software for disaster recovery grants management.
Engage with the Applications Program Manager to help OCD DRU leadership articulate and document business requirements for the use of Intelligrants.
Translate business needs into functional specifications and communicate these to the Applications Programmer, Senior Applications Programmer, and IT Tester.
Develop comprehensive use cases to guide Quality Assurance and End User Acceptability testing of the Intelligrants software.
Facilitate effective communication between program staff, technical teams, and leadership to ensure alignment and understanding of system requirements.
Assess the operational use of Intelligrants, identifying areas for improvement and ensuring configurations meet the business objectives.
Provide exceptional customer service by working directly with end users during testing cycles to gather feedback and ensure successful implementation of configuration changes.
Other duties as assigned.
Qualifications
Experience in Intelligrants grant management software functionality
Ability to assess successful operational use of Intelligrants
Good customer service in working with end users on testing of configuration changes to ensure a successful testing cycle
Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
Must possess problem-solving skills.
Exceptional communication skills, both oral and written
Ability to respond effectively to customers with a sense of urgency.
Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
Highly motivated with the ability to handle and manage multiple tasks at any one time.
Ability to forge new relationships, individual and teaming in nature.
Must be a Self-starter, that can work independently and as part of a team.
Our Commitment to you / overview of benefits
Medical, Dental and Vision Insurance; Wellness Program
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Short-Term and Long-Term Disability options
Basic Life and AD&D Insurance (Company Provided)
Voluntary Life and AD&D options
401(k) Retirement Savings Plan with matching after one year
Paid Time Off
Reports to: Account ManagerWorking Conditions
Professional remote office environment.
Must be physically and mentally able to perform duties extended periods of time.
Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
Must be able to establish a productive and professional workspace.
Must be able to sit for long periods of time looking at computer screen.
May be asked to work a flexible schedule which may include holidays.
May be asked to travel for business or professional development purposes.
May be asked to work hours outside of normal business hours.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.Pay RangeUSD $97,177.60 - USD $116,376.00 /Yr.Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2006/intelligrants-business-analyst/job?mode=apply&apply=yes&iniframe=1&hashed=-1834356743)Location US-ID 102872Category Information TechnologyPosition Type Full-Time Salary ExemptRemote YesClearance Required None