Technical Writer III

Job Description:POSITION SUMMARY: The Technical Writer III is responsible for creating and updating quality system documentation (procedures, work instructions, user guides forms, validation protocols, and reports, etc.) to be used by personnel throughout the company.PRIMARY OBJECTIVES AND RESPONSIBILITIES

Explains scientific and technical ideas in simple language by creating easy-to-understand quality system documentation for personnel throughout the company. Documentation may include, but is not limited to, policies, procedures, forms, training materials, user guides, and customer letters.

Uses structured writing and content management expertise to create/update quality system documentation resulting in more efficient/streamlined content.

Works with internal teams, as well as customers, to obtain in-depth understanding of the documentation and usability requirements.

Creates and updates high-quality documentation that follows company standards and is appropriate for its intended audience/use.

Ensures documented instructions flow in the correct sequence.

Uses photographs, drawings, diagrams, animation, graphs, charts, etc. to increase users’ understanding.

Standardizes content using defined technical writing guidelines and templates per company’s QMS (Quality Management System).

Writes clear and concise policies and procedures.

Proos own work and work of others for grammar/spelling.

Follows change control processes for review, approval, and release of documentation.

Reviews manufacturers’ user manuals and other trade documentation, as necessary.

Continually reviews quality system documentation to ensure current practices are being documented/followed and to identifies continuous improvements.

Provides end user training for new/updated quality system documentation, as necessary.

Suggests changes to templates and documentation structure.

Executes large scale/complex technical writing projects.

Leads small projects within team or across multiple departments.

Minimal coaching required to successfully develop deliverables.

Gathers usability feedback from users.

Trains end users to quality system documentation, as necessary.

Guide and/or coach other technical writers.

Leads peers and subordinates through technical writing project or corporate strategy.

Strong influence in corporate setting; sought out to lead projects of large scale with cross-functional teams.

Creates documentation structure based on understanding of users, systems, and applicability.

Active in technical writing professional organizations or other means by which to maintain current on technical writing trends.

Analyzes usability feedback and make recommendations and/or changes.

Creates and maintains technical communications project schedules and delivery milestones for completion.

Leads end user training initiatives related to quality system documentation changes, as necessary.

QUALIFICATIONS

Bachelor’s degree with Minimum 5 - 8 years technical writing experience OR advanced technical writing degree with 3 - 5 years of applicable experience

Experience guiding and coaching others

3+ years of experience leading technical communications projects

Familiarity with Medical Device Good Documentation Practices

KNOWLEDGE, SKILLS, AND ABILITIES

Exhibits proficient computer skills in MS Office Suite, Adobe Suite or other technical illustration/photo editing package.

Experience with 3D rendering (Keyshot, Blender, V-Ray, Lumion) a significant plus.

Showcases the ability to pay close attention to detail.

Demonstrates the ability to read and write in English.

Understands all aspects of a Process Flow.

Identifies and conveys process inefficiencies.

Ability to sit, stand, lift, bend, and stoop numerous times throughout the day.

Adapts work schedule to meet business needs; May require 50% or more of travel.

Adheres to patient safety and product quality standards by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.

DisclaimerThis job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department and the company.It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports. Affirmative Action Policy Statements (https://www.agilitihealth.com/wp-content/uploads/AAP-Statements.pdf)You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, Employee Stock Purchase Program (ESPP) and wellness programs.Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.If you require assistance with your application, please contact [email protected] Job Location:Milwaukee Design CenterAdditional Locations (if applicable):Job Title:Technical Writer IIICompany:AgilitiLocation City:WauwatoseLocation State:WisconsinAgiliti helps hospitals reclaim millions of dollars in wasted spending by connecting broken medical equipment processes. Our Equipment Value Management (EVM) framework connects previously siloed departments with highly agile and fully integrated equipment workflows. Our customers also deploy the individual elements of EVM — Clinical Engineering, Onsite Equipment Management and Rental Services — to ensure patient-ready equipment is in the right place at the right time. More than 7,000 hospitals and health systems rely on Agiliti to reduce costs and free their clinicians to spend more time caring for patients. Our nationwide network ensures quick response to customer needs throughout the U.S.We believe every interaction has the power to change a life. Join Agiliti and help make a difference for health care providers and patients nationwide. For more information, please visit https://www.agilitihealth.com/careers/The following link provides important notices regarding employment at Agiliti http://www.elaborposters.com/browse/agiliti .If you need assistance completing your application, please email [email protected] .