Location : NameAppleton - NorthlandCompany OverviewABOUT FESTIVAL FOODS:We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.Job SummaryJoin the Festival Foods team as Grocery Assistant Department Manager! Job Title: Grocery Assistant Department Manager FLSA Status: Hourly Reports To: Grocery Department Manager At Festival Foods, our Grocery Assistant Department Manager plays a crucial role in supporting the Grocery Department Manager in leading the Grocery Stocker team, showcasing our center store products, and ensuring that department goals and objectives are met. If you have a passion for leadership, a commitment to guest service, and a knack for retail operations, this role offers the opportunity to make a significant impact in our grocery store environment. Job DescriptionWhat You'll Do: As a Grocery Assistant Department Manager at Festival Foods, your responsibilities will include:
Leadership & Team Development:Lead, support, teach, and reinforce Festival culture, guest service, and performance expectations to all Grocery associates.
Staffing & Training:Collaborate with the Grocery Department Manager to maintain adequate staffing levels; assist with interviews, extend job offers, and ensure thorough training for new and current associates.
Scheduling & Performance Management:Assist with weekly work schedule approvals and collaborate on associate performance reviews, addressing any policy violations with the HR Manager and Grocery Department Manager as needed.
Operational Excellence:Contribute to store sales and profitability by effectively assisting with all aspects of Grocery Department operations, including labor, expenses, pricing, stock levels, merchandising, and guest service.
Coordination:Work closely with receiving operations to ensure the timely and accurate delivery of products, maintaining optimal stock levels on the sales floor and in the back stock.
Communication:Partner with leadership to conduct “Huddle Ups” for Grocery associates, sharing department or company news, changes, and achievements.
Inventory & Stock Management:Maintain appropriate inventory levels, ensure accurate product pricing, and oversee the conditions of both the sales floor and back stock. Collaborate with stockers to ensure shelves are fully stocked and displays are appealing to guests.
Guest Service:Provide exceptional guest service, assist with special orders, address concerns, and resolve issues to ensure guest satisfaction.
Department Support:Assist all Grocery Department associates with daily responsibilities, contribute to the overall cleanliness of the department, and lead by example.
Quality Control:Ensure all quality standards are met, including quantity expectations at 100% by 10 am and 5 pm.
Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
Support the Team: Other duties as assigned.
What We're Looking For:To succeed as a Festival Foods Full-Time Grocery Assistant Department Manager, you should have:
High School education or equivalent combination of education and experience.
2+ years of leadership experience (manager or lead) in retail, grocery, warehouse, or restaurant preferred.
Thorough knowledge of the retail food business, especially non-perishable department operations, and strong merchandising skills.
Familiarity with store operations and the ability to coordinate effectively with store and vendor teams.
Ability to make timely and effective decisions, communicate effectively in a fast-paced environment, and manage a diverse team.
Understanding of all safety requirements and company safety policies, with the ability to recognize and react to possible safety hazards.
Proper training and knowledge of equipment such as hand jacks, balers, forklifts, hand trucks, and trash compactors.
Physical Demands and Work Environment:
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly.
Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
The associate must have full range of upper body motion in order to lift stock.
Requires the ability to perform repetitive tasks for prolonged periods of time.
Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
The position requires the associate to lift up 50-60 pounds on an occasional basis.
Work Schedule:
The Grocery Assistant Department Manager is a full-time, hourly position. The work schedule may include mornings, afternoons, evenings, weekends, and holidays.
Benefits Overview
WHY YOU'LL LOVE IT HERE:
Associate Discount:Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
Weekly Pay & Premium Pay:Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling:Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance:Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support:Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future:Offering both a 401(k) and Employee Stock Ownership Plan, we’re proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates “free” ownership in the company and an opportunity to share in Festival’s growth and success. Associates are given shares based on their years of service and earnings.
At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.Address1200 W Northland AveCityAppletonStateWIPostal Code54914Location NameAppleton - NorthlandAddress1200 W Northland AveCityAppletonStateWIPostal Code54914Requisition ID2024-45461