Location : NameNeenahCompany OverviewABOUT FESTIVAL FOODS:We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.Job SummaryJob Title: Kitchen Production Clerk FSLA Status: Hourly Immediate Supervisor: Deli Department Manager Kitchen Production Clerks have the opportunity to improve the breakfast, lunch, and dinner tables of our guests by providing a wide variety of delicious meal options. Job DescriptionESSENTIAL DUTIES AND RESPONSIBILITIES
Creates engaging, memorable experiences through recognizing and reacting to guests needs
Receives, prepares, and fulfills guest orders and other special deli requests
Ensures high standard quality control by inspecting, rotating, maintaining proper temperatures, and replenishing all deli products on display
Takes and executes special orders and requests
Answers the telephone and assists callers using proper phone etiquette
Addresses guest concerns with prep and kitchen made items, and resolves issues when a guest is not satisfied with the service or product received
Ensures all production standards are being met in the Deli Kitchen
Fills the knee knockers, heat and eat sections, tray and dip wall, and all special orders
Ensures that temperatures are being taken on hot bar and salad bar
Recipe control
Monitors dates and freshness of every product
Shrinks the items that are outdated
Ensures that products are dated and initialed in the cooler/freezer
Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas including shelves and sales floor as needed
Required to maintain food safety logs
Ensures all quality standards are being met, including quantity expectations at 100% at 10 am and 5 pm
Fulfils Special Orders by following Special Order Tray Building Procedures
Produces Step by Step Dinners by following detailed recipes
Other duties as assigned
Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High School Education or equivalent combination of education and experience
Must be food safe certified (an actual food safety certification)
Ability to motivate a team of individuals
Ability to deal tactfully and effectively with guests and all personnel
Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment
Complete understanding of all safety requirements and company safety policies
Must posses the ability to apply on-the job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, baler, mixer, grinder, oven, and sham
Knowledge of the retail food business, thorough knowledge of perishable department operations, and must be able to make timely and effective decisions
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Standing for a long period of time, bending, stooping, and kneeling regularly
Full range of upper body motion
Lifting up to 50 pounds on a frequent basis
May be exposed to extreme temperatures
WORK SCHEDULE
Kitchen Production Clerk is an hourly position - schedule will vary and may include weekdays, weekends, and holidays.
Benefits OverviewWHY YOU'LL LOVE IT HERE:
Associate Discount:Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
Weekly Pay & Premium Pay:Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
Two-Week Advanced Scheduling:Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
Vision & Dental Insurance:Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
Support:Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future:Offering both a 401(k) and Employee Stock Ownership Plan, we’re proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates “free” ownership in the company and an opportunity to share in Festival’s growth and success. Associates are given shares based on their years of service and earnings.
At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.Address647 South Green Bay RoadCityNeenahStateWIPostal Code54956Location NameNeenahAddress647 South Green Bay RoadCityNeenahStateWIPostal Code54956Requisition ID2024-44279