HR & OFFICE MANAGER

As the HR & Office Manager, you will play a pivotal role in workplace culture, employee development, and office operations in our Milwaukee office in the heart of the Third Ward. This role requires a dynamic, people-first professional who can drive talent development, engagement, and HR initiatives while maintaining an upbeat yet organized and efficient office environment.What You’ll Be DoingOffice & Operations ManagementOversee office supply orders, deliveries, and staff lunch coordination.Address office-related concerns proactively to maintain a positive work environment.Employee Engagement & Workplace CultureDevelop and lead initiatives that enhance employee morale, retention, and workplace culture while being seen as a source of positivity in the office.Organize business and social events to foster team cohesion.Serve as the Sponsor for the Events Committee, providing vision and support.Champion diversity, equity, and inclusion in everything we do at Expert Institute.Use formal and informal employee feedback, such as engagement and exit surveys, to drive meaningful improvements.HR & Talent DevelopmentAct as a liaison between employees, management, and the rest of the HR team to ensure seamless communication.Play an active role in recruiting, onboarding, and workforce planning for the Milwaukee office.Provide guidance on employee relations matters, partnering with HR as needed.Training & DevelopmentDesign, coordinate, and deliver customized training programs forall staff including sales professionals at all experience levels.Contribute to company-wide learning & development initiatives across all locations.Drive talent development using behavioral assessments (e.g., Predictive Index, CliftonStrengths, DISC).Enhance our performance management framework, including career paths, competencies, and feedback mechanisms.Build and/or improve scalable learning programs, such as new hire onboarding and mentorship programs.Leadership & CommunicationSet the tone for work ethic, accountability, and leadership within the office.Bring energy, positivity, and a solutions-driven approach to every challenge.Use strong written and verbal communication skills to develop engaging presentations and strategic communications.