Customer Success Administrative Assistant - Front Desk

Job Title: Customer Success Administrative Assistant- Front DeskLocation: Stevens Point, WI – Corporate OfficeStarting wage: $16.65 - $18.31 (hourly rate commensurate with experience)  As our Customer Success Administrative Assistant – Front Desk, you’ll be the welcoming face of Skyward, ensuring every visitor and caller receives a warm, professional experience. You’ll also provide vital clerical and administrative support to our Customer Success team, helping us deliver exceptional service and maintain smooth operations.What you’ll do:Greet and assist visitors with a positive, helpful attitudeAnswer and route incoming calls professionallyMaintain front desk security procedures and issue visitor badgesSupport the department with clerical tasks, reports, and project trackingCoordinate WebEx sessions and send follow-up communicationsProcess expense reports and assist with basic accounting tasksWhat you’ll need:Formal education is a plus but not required, relevant professional experience preferred. Excellent interpersonal, verbal, and written communication skillsProficiency in Microsoft Office (Word, Excel, PowerPoint)Strong organizational skills and attention to detailAbility to handle confidential information with discretion A professional, upbeat, and energetic attitudeAbility to multitask and prioritize in a dynamic environmentStrong reasoning, problem-solving, and decision-making skillsFamiliarity with office systems like SharePoint, WebEx, and internal scheduling toolsWant to learn more about this department and the skills it takes to succeed as a member of the Skyward team? Spend some time on our careers page at https://www.skyward.com/careers. You will learn more about our culture, expectation, and even the day-to-day mission of the department you're applying for.A better working experience starts here!Click the link below for the full job description: Customer Success – Administrative Assistant – Front Desk