As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!Meijer Rewards
Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
Care.com/back-up care assistance
Team member discount
Development programs for advancement and career growth
Please review the job profile below and apply today!Provides a professional presence at the front entryways creating an active deterrence to theft by engaging with customers entering the store and exiting from both the interior of the store and the checkout area. Prevents theft through constant awareness of customer activity and urgently engaging with customers to validate receipts and recover unpaid merchandise. Keeps our team members and customers safe by identifying and resolving safety concernsThis position is FULLTIME. We have 2 open FULLTIME positions to fill.What You'll be Doing:
Actively identify and quickly resolve unsafe conditions and situations
Prevent theft through an active presence and engagement with customers entering and exiting
Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms
Reduce store disruption following the company de-escalation and negotiation techniques
Document and communicate theft, safety, and alarm activity incidents
What You Bring with You (Qualifications):
High school graduate or equivalent.
1-2 years of customer service experience or asset protection experience
Clear and professional written and oral communication skills
Ability to actively move throughout work area for long periods of time
Ability to respond to alerts quickly and urgently
Ability to learn and interact with new and existing technology solutions
Ability to use technology to document and communicate incidents
Ability to learn and apply negotiation and de-escalation techniques
Ability to maintain knowledge of product locations to direct customers
Ability to work successfully with conflict
Physical requirement:
Limited sitting
Frequent standing, walking, crouching, bending, pushing, or pulling
Limited travel or overnight
Normal or corrected vision and hearing
Understand, speak, read, and write fluent English
Lift 0-25 lbs. regularly
Use of fine motor hand functions
Occasional high levels of physical exertion
Able to quickly exit from an escalating situation
Occasionally outdoors
Occasionally exposed to varying degrees of hot and cold environments
Occasional exposure to high stress situations
We opened our doors more than 85 years ago with the goal of helping people provide for themselves and their family. Today we’re a multi-billion dollar retailer with more than 70,000 employees across six states. Our Midwest geography includes corporate offices in Grand Rapids, Michigan, plus manufacturing facilities, distribution centers and over 240 stores across Michigan, Illinois, Indiana, Kentucky, Ohio and Wisconsin.Meijer is an Equal Opportunity Employer, fostering a diverse and inclusive workplace. We are committed to treating all persons with dignity and respect. Meijer's policy is to not discriminate because of any applicant or team member's race, color, national origin, sex, sexual orientation, gender identity or expression, pregnancy, religion, age, physical or mental disability, uniformed service or veteran status, or any other lawfully-protected classification. If you have a disability and require a reasonable accommodation to complete any part of your application, please click here to submit your request . Submissions that are not seeking help to complete the application due to a disability will not be responded to.