Intake Specialist (930468)

We are seeking a detail-oriented and efficient Intake Specialist to join our team in Racine, United States. As an Intake Specialist, you will play a crucial role in managing the initial contact and information gathering process for our clients, ensuring a smooth and professional experience from the start. Key responsibilities include: Conduct initial interviews with clients to gather essential information, assess their needs, and perform eligibility screenings for various programs or servicesAccurately enter and maintain client data in our database systems, ensuring all required forms and documentation are completed and organizedProvide excellent customer service, addressing client inquiries and concerns promptly, and assist in scheduling appointments and follow-up communicationsCoordinate with other departments and external agencies to facilitate smooth client onboarding and obtain additional information when necessaryMaintain confidentiality and adhere to organizational policies and proceduresGenerate reports and statistics related to intake activities as neededCollaborate with team members to improve intake processes and efficiencyManage and prioritize a high volume of intake cases efficiently in a fast-paced environmentOther duties as assignedTravel as required