FIELD SERVICE MANAGER – Milwaukee, WI area - Full-Time
$22 / hour
Servicing Milwaukee Airport (MKE), Southridge Mall, Mayfair Mall, plus some fitness centers
Approximately 30 - 40 hour a week
Nights and weekends required as needed
Full-time benefits; Bonus eligible!
BENEFITS Smarte Carte Inc. offers a competitive compensation package and outstanding benefits including; Group Health & Dental Insurance, Company Paid Life Insurance, Company Paid Short-Term Disability, Matching 401k, Paid Time Off, Paid Holidays, and Wellness Reimbursement Program.
COMPANY BACKGROUND
Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.
Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Canada, Australia, New Zealand, Sweden, United Kingdom, and Singapore.
Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.
BASIC FUNCTION
The Field Service Manager is responsible for the service and maintenance of equipment at Milwaukee Airport (MKE), Southridge Mall, Mayfair Mall, and approximately 13 fitness center locations that require massage chair service maintenance.
KEY RESPONSIBILITIES
Maintenance and repair of equipment
Maintain clean equipment
Maintain policy and procedure expectations of the facility and Smarte Carte
Maintain regular contact with District Service Manager
Improve revenue of location consistent with traffic changes and corporate performance levels
Maintain a safe working environment by ensuring all equipment is in good repair and working as designed
Maintain a positive relationship with the facility management
Other assignments as needed.
EDUCATION
Technical degree preferred
SKILLS
Working knowledge of equipment
Electrical and mechanical equipment repair
Excellent verbal and written communication
Maintain accurate records
Compile reports
Proficient in computer and Smartphone use
LICENSES & CERTIFICATIONS
Valid Drivers license required
Ability to get an Airport badge required
PHYSICAL REQUIREMENTS
Lift 40 lbs. to waist height
Push/Pull 75-100 lbs.
Bend and stoop, walk and stand for long periods of time
Visual acuity/manual dexterity to perform mechanical and electrical repairs
Experience
Required
Electrical, mechanical equipment repair and maintenance
Education
Preferred
Technical/other training or better in Electronics Technology or related field
Licenses & Certifications
Required
Airport Badge
Drivers License
Skills
Required
Troubleshooting
Computer
Cleaning
Time Management
Reporting
Prioritizing
Flexibility
Customer Service
Communication
Preferred
Attention to detail
Behaviors
Required
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Preferred
Innovative: Consistently introduces new ideas and demonstrates original thinking
Enthusiastic: Shows intense and eager enjoyment and interest
Motivations
Required
Self-Starter: Inspired to perform without outside help