Front Desk Medical Receptionist
Essential Duties and Responsibilities
The following essential duties and responsibilities of this position are performed personally, in cooperation with your supervisor and/or coordination of other staff. Additional work functions and duties may be assigned.
- Welcome patients and manage patient check-in and check-out
- Answer phones and return calls
- Respond to emails and texts
- Schedule new and established patients appointments
- Inform patients of cost of care
- Confirm appointments and insurance eligibility
- Knowledge of computers, medical terminology, and insurance in order to effectively handle each patient encounter
- Enter information accurately into the electronic medical record
- Correspond with staff on patient issues and concerns
- Print, scan, and fax documents
- Collect credit card and check payments
- Open and distribute all mail and deliveries
- Monitor office inventory of supplies and notify office manager of items needed
- Maintain professional appearance of the reception area
- Open and close office daily
Locations:
The ideal candidate will be scheduled to work at both of the following locations:
Allergy, Asthma, & Sinus Center, S.C.
8585 W. Forest Home Avenue, Suite 200
Greenfield, WI 53228
414.529.8500
Allergy, Asthma, & Sinus Center, S.C.
5439 Durand Avenue, Suite 202
Racine, WI 53406
262.884.6080
Benefits for Full Time Employees
- Health insurance
- STD, LTD, and life insurance
- Paid vacation
- Paid sick time
- Paid holidays
- 401K match
Hours
- Mondays: 8:45 am - 5:30 pm
- Tuesdays: 8:45 am - 5:30 pm
- Wednesdays: 8:45 am - 5:30 pm
- Thursdays: 8:45 am - 5:30 pm
- Fridays: 8:45 am - 3:00 pm
- Saturdays: 9:00 am - 12:00 pm (One Saturday per month)
- Exact hours may be adjusted to accommodate patient visits, not to exceed 40 hours per week
About the Allergy, Asthma, & Sinus Center, S.C. (AASC)
The Allergy, Asthma & Sinus Center is a state-of-the-art allergy and asthma practice in Southeastern Wisconsin. It is an independent, physician-owned medical practice serving patients with respiratory disease. We provide telemedicine and in-office visits with physicians, in-office nurse and testing visits, and in-office injection visits. We also conduct industry-sponsored clinical trials of emerging treatments for patients with respiratory disease.
Goal
As the front desk medical receptionist, your goal will be to provide an outstanding patient experience and level of service.
Educational Qualifications
- High school diploma or equivalent
- Prefer two year college degree or certificate
- Prefer 1 - 2 years experience as a medical receptionist or similar service-oriented industry
Preferred Personality Characteristics
- Ability to work and adapt in a fast-paced, patient service-oriented environment
- Ability to multi-task
- Self-motivated, friendly, and polished
- Outstanding interpersonal skills and attention to detail
- Excellent verbal and written communication skills
- Excellent organizational skills
- Maintain professional conduct in all work-related situations
Other
- Must wear a mask in the clinic at all times
- Must have up-to-date Covid and Flu vaccines
- Fragrances are not allowed in the clinic
- Must have reliable and consistent transportation
We are an equal opportunity Employer. AASC is an Alcohol/Drug/Smoke-Free Workplace.