About this job
Maintenance Engineers perform an instrumental role in the overall functionality of the hotel facility and system operation. Engineers tackle routine challenges, preventative maintenance, and respond to guest needs when something isn’t working as it should. The primary responsibility of a Maintenance Engineer is proactive upkeep of equipment and systems, proper and adequate repair of building and equipment, safe use of tools and other power equipment, and support of guest and operational needs.
What you'll be doing
Proactively maintain the physical building structure, building systems, and equipment by performing preventative and routine maintenance
Complete grounds and custodial work as needed or assigned
Use tools and other power equipment, following all manufacturer and other safety guidelines to ensure safety of self and others
Complete needed or assigned building, equipment, or room repairs including but not limited to plumbing, painting, carpentry, sheetrock, and electrical work.
Prioritize repairs or maintenance needs that may inconvenience or negatively impact the experience of hotel guests.
Effectively communicate with hotel departments to ensure timely response and completion of maintenance needs.
Listen to guests and empathize with their challenges. When necessary, notify other departments and act on guests concerns.
Always maintain professionalism consistent with hotel brand and company expectations.
Know, maintain, and communicate hotel emergency procedures; inform and assist guests or hotel operations in emergencies.
If applicable, maintain balance and security of house bank and accurately log all transactions.
Requirements
Experience & Education:
2+ years of maintenance experience, preferably in a hotel or similar facility
Physical:
8+ hours per day; stand and walk frequently throughout the workday
Weekends and holidays required
Reach, bend, stoop, kneel, and pivot frequently through workday
Lift, lower, push, pull, and maneuver up to 75 pounds occasionally