What you will do:  Grow in a fulfilling career as an Airport Security Guard Supervisor working alongside a team of aviation security professionals.  You will use your outstanding customer service and critical-thinking skills while providing essential security services at Milwaukee Mitchell International Airport (MKE). The successful candidates will be responsible for managing a team of security guards at key locations within the airport, ensuring passenger safety, and preventing unauthorized access to restricted areas.
Team ManagementSupervise and coordinate the activities of security guards across all airport locationsCreate and manage staff schedules to ensure adequate coverage for all shiftsConduct regular performance evaluations and provide constructive feedbackIdentify training needs and facilitate ongoing professional development for team membersSecurity OperationsOversee security procedures at exit lanes, access gates, and loading docksEnsure compliance with TSA regulations and airport security protocolsCoordinate with airport authorities and law enforcement on security mattersRespond to and manage security incidents or emergenciesQuality AssuranceConduct regular audits of security procedures and documentationImplement and maintain quality control measures for all security processesAnalyze security data and prepare reports for airport managementCustomer ServiceServe as a liaison between security staff and airport stakeholdersAddress and resolve customer complaints or concerns related to security proceduresPromote a culture of excellent customer service among security personnel