Description Robert Half is hiring! Join our client’s team, a Fortune 50 organization, and leader in the healthcare industry! We're looking for 25 dedicated, success driven, and service-oriented individuals to become Patient Service Representatives in a fully remote capacity from your home. This is your chance to make a significant difference in the lives of patients across the country, providing key support and assistance without leaving your home. Candidates for the Patient Service Representative opening must sit in PST, MST, or CST time zone In this vital role as a Patient Service Representative, you'll serve as the patient's primary point of contact, answering queries, addressing concerns, scheduling appointments, and ensuring they receive the highest level of customer service. Responsibilities:
Answering patient inquiries, resolving issues, and providing a consistent and exceptional customer service experience
Scheduling and rescheduling patient appointments
Accurately recording and maintaining patient records
Coordinating with medical professionals to ensure the highest level of patient care
Requirements
What's required in this role?
HIPAA knowledge and compliance requirements
A natural desire to help others
Excellent communication skills, both written and spoken
Ability to work in a fast-paced environment, multitasking and prioritizing effectively
Solid problem-solving abilities
Strong computer skills and ability to quickly learn new systems
Reliable high-speed internet connection
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .