Job DescriptionAt LGC, we are seeking a dedicated Operations Manager, Lab Services to join our world-class team. This outstanding opportunity allows you to lead our operational lab in delivering flawless service projects that adhere to the highest standards of quality and efficiency. If you are an ambitious leader with a proven track record in lab operations, we want to hear from you!This role collaborates with various teams in Commercial, Bioinformatics, R&D, Process Development, and Quality.The Operations Manager is responsible for managing the lab services team that delivers projects with high quality, within budget, and on time. In partnership with site HR and operational leadership, this individual is encouraged to foster a positive work environment and a culture of ownership and accountability.To perform this job successfully, an individual must be able to capably perform each of the following essential functions:Provide overall leadership to respective team in the areas of safety, efficiency, quality control, cost, equipment, and engagement to support the organization’s commercial and operational activitiesManage direct and indirect reports' personnel activities: budgeting, staffing, training, evaluations, mentoring, coaching, and goal setting tied to business goals.Coordinate lab operations personnel development, group structure, and resources to support business goals and maintain regulatory compliance.Monitor, analyze, and report key performance indicators for team(s) under direct remitEnsure high-quality data delivery and effective communication to customers, internal or externalCollaborate with functional leaders to develop, implement, and review strategies improving team efficiency, laboratory service levels, quality, and operational costCoordinate the troubleshooting and optimization of experimental procedures and conditionsCollaborate with customers and team members spanning various functions, sites, and regions to coordinate successful execution of operational projectsEnsure protocols and/or processes are in place that support efficient, effective, scalable, and repeatable lab operations, following designated standards and quality management systemsAdhere to company Personal Protection Equipment (PPE) policyPerform other duties as required, or assigned by management, to meet business needs