JOB REQUIREMENTS: ESSENTIAL FUNCTIONS: Responds to the individual needs
of the other person. Provides excellent service to members, guests, and
program participants in the Y and on the phone, contributing to member
retention. Maintains cleanliness and organization of the lobby area.
Conducts tours responsive to the needs of prospective members; sells
memberships Develops and maintains positive relationships with
volunteers and members and helps members connect with one another and
the Y. Serves others by intentionally welcoming and supporting members.
Handles and resolves membership concerns and informs supervisor of
unusual situations or unresolved issues. Applies all YMCA policies
dealing with member services. May monitor the locker rooms as required.
OTHER EXPERIENCE AND QUALIFICATIONS: QUALIFICATIONS: Must be
16 years of age or older. Ability to communicate effectively with
supervisor, staff, members, guests, and participants. Computer and cash
handling experience helpful. Must have a flexible schedule including
some evenings and weekends. Ability to relate effectively to diverse
groups of people from all social and economic segments of the community.
Excellent interpersonal and problem-solving skills.
APPLICATION INSTRUCTIONS: E-Mail a Rsum: [email protected]