Join the team at our Madison-based sustainable foods company for an operational role with meaning and purpose while we completely transform the way Americans shop for and think about bulk ingredients.
At Saffi Saana, we work with Michelin Chefs and Zero-Waste Leaders nationwide to provide beautiful, single-origin oils and vinegars with attention to education, a vibrant presentation, and a modern customer experience. Our mission goes far beyond selling products- we are invested in leading the charge on a new future with closed loop systems, investing our efforts in exceptional partner farms and exciting partnerships.
We’re looking for someone organized and detail-oriented to help us grow their dream role in the fulfillment and administrative side of our environmentally-focused, gourmet food business. This is a dynamic and engaged position, and we recognize that operations positions play a key role in the continued growth of our brand voice.
THE ROLE
20-40 hours weekly, flexible scheduling
9am-3pm (Monday-Thursday minimum)
No nights or weekends required
$17.00/hour starting pay (negotiable depending on experience, pay increase after first 3 months)
WHAT YOU'LL DO
Work directly with our sales team and founder to execute organized and thoughtful execution on the fulfillment/warehouse side of our sales process
Act as a connecting point between our external follow through and internal systems by developing strong communications with teammates, understanding that our operations are our follow through as a brand!
Package and Process online orders for wholesale and D2C purchases (Shopify, Faire, Amazon)
Maintain a sharp oversight of our internal inventory management
Develop vendor relationships and supply ordering with a focus on like-minded suppliers
Book shipping and transportation for our nationwide network of sustainable stockists
Offer regular input and ownership with regard to the fulfillment and operational side of the Saffi Saana customer experience
Update website content to reflect current information and product availability on an ongoing basis
Assist with packaging operations as needed to ensure swift response time on orders placed through all sales channels
Respond to customer inquiries with a balance of care and professionalism, before coordinating inquiry to the proper team channel
Pitch in with various tasks outside your regular duties – we all wear multiple hats here
WHAT WE'RE LOOKING FOR
Kindness and curiosity about sustainability and healthy food systems
An organizational team player who leads through empowerment, clear communication and education
Comfort with technology as well as hands-on activities
Familiarity with Shopify and Faire platforms is a plus (but we're happy to train the right person)
Proficiencies in Microsoft Office and Google Suite
Passionate about attention to detail and pride in presentation
Acts with integrity and seeks to find their fit in growing a position with a beloved national brand at the intersection of fine foods and environmental wellbeing
Contributes to a workplace culture of mutual respect and collaboration
Maintains a sense of balance between self care and strong work ethic
Meets challenges with compassion and solution-based thinking
Reliable with strong follow-through
Good communication skills (written and verbal)
Self-motivated and able to work independently while contributing to a team (position includes 2-3 days per week of solo warehouse management)
ABOUT US
We're a minority, woman-owned business providing high-quality, sustainable oils and vinegars. We work with Michelin Star restaurants and zero-waste stores nationwide. Learn all about us at saffisaana.com
What it feels like to be a member of our team:
-Work-life balance (we actually mean it)
-Tuesday morning meditation sessions
-Ongoing education from farms, retailers and suppliers on sustainable change-making along with cross-department learning
-Professional, friendly workplace relationships based on mutual support- when one member of our team shines, we all shine
-Open communication and constructive feedback in a vibrant and fast-growing environment
-Delicious.
at the end of the day, we’re a food company :) be prepared for a level-up of ingredients and culinary technique and community
MORE INFO:
Check out our website: https://www.saffisaana.com/
Take a look at this article in CapTimes: https://captimes.com/food-drink/olive-oil-in-wine-bottles-saffi-foods-pursues-zero-waste/article091a2b67-0c1a-5425-b66e-a30706c8d1e4.html
And InBusiness Madison: https://www.ibmadison.com/industries/retail-dining/responsible-sourcing-and-sustainable-practices-are-powering-local-olive-oil-company/article82a26ba1-e642-4012-8c80-5be8e86dde85.html
Physical requirements for this headquarters and warehouse-based position:
-Must be able to lift 50 lbs (ocassionally)
-Must be able to stand for 1-2 hours at a time
We welcome all qualified applicants for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other factors prohibited by law. We look forward to hearing from you.
Benefits:
Employee discount
Flexible schedule
Professional development assistance
While we absolutely value the importance of health insurance, retirement programs, and paid leave and are working toward offering these benefits in the future, we're not able to provide them at this time as we continue to grow and strengthen our foundation.
TO APPLY
Interested candidates are encouraged to submit their resume and cover letter to [email protected]. We would also appreciate if you could answer the 2 questions below in your email.
1. What excites you the most about this position?
2. What is one way you've intentionally worked to improve yourself in the past year?