Job Summary:
Under supervision of the Director of Facilities, the Housekeeping Supervisor is responsible for providing housekeeping/janitorial service to maintain the cleanliness, safety, and attractiveness of the Camp Chi/Perlstein Retreat Center. The Housekeeping Supervisor supervise the housekeeping/janitorial staff and ensure compliance with all procedures and established cleanliness standards.
This is an exempt, supervisory position. The peak season for the camp is from early spring to early winter. There is potential that there could be a decrease in support during the winter months based on a lack of bookings or rentals. Conversation regarding that would happen in early fall to ensure the Supervisor is aware of any changes.
At JCC Chicago, we are focused on growing good kids, building communities, and educating ourselves on the past to make a difference for the future. The largest JCC in North America, JCC Chicago offers a life-affirming journey that builds on the richness and power of Jewish values and continues to reimagine them for a more connected, inspired community.JCC Chicago is an equal opportunity agency that offers programs for all ages and abilities. Our goal is to foster relationships, build our community, and create connections that will enable our work to reach a broader audience for greater impact. We welcome you to join us in building your career, as we build a stronger community.
Key areas of responsibility:
Leadership & Supervision
Train and coach housekeeping staff in the responsibilities of the job and how to perform all tasks including the preparation of guest rooms, the cleaning of bathhouses and handling of laundry.
Regularly inspect staff work to ensure the highest standards are met.
Establish a 24/7 staffing schedule and plan of daily work assignments. (including J1 staffing)
Ensure housekeeping staff are always on time and use good time management.
Work with staffing agency to ensure adequate staffing daily.
Keep Property Manager informed of potential staffing concerns.
Housekeeping Operations
Clean and supervise the day-to-day operations to ensure standards are followed.
Develop a deep cleaning schedule for areas not regularly cleaned, including windows, ceiling fans, buffing floors, etc.
Ensure all bathhouses are fully and properly disinfected (including showers, toilets/urinals, mirrors, sinks and floors) a minimum of three times/day.
Ensure the meticulous cleaning of each guestroom after check-out.
Maintain designated buildings including but not limited to routine mopping and sweeping of floors ensuring public areas are clean and have an orderly appearance.
Restock and supply bathrooms with toilet paper, tissues and other toiletries.
Make sure linens are properly spotted and cleaned.
Keep all linen storage rooms adequately supplied with clean linens and towels.
Ensure laundry area is always clean and orderly in appearance.
Listen to and attend to special guest requests in a professional and friendly manner.
Meet the goals of production and ensure timely and proper set up for incoming groups.
Gather inventory from staff of guest consumed items and ensure adequate supplies are available for replenishment.
Order cleaning supplies and chemicals for replenishment of inventory.
Assist with the picking up of trash on grounds to maintain a clean and orderly appearance.
Proactively review the facilities, identify potential areas of concern (ie: presence of loose pieces of carpet or liquid spills that may develop as a fall hazard) and address immediately.
Maintain Bathhouse cleanliness each day during camp and keep mechanical rooms full of supplies. Supplies must be brought back to room 6 before winterization at end of camp season.
Key Essential Job Duties/Physical Requirements:
Ability to lift 40 lbs. regularly, 75 lbs. occasionally.
Grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Ability to safely operate and properly control and maintain industrial cleaning equipment;
Ability to properly identify, understand and use housekeeping chemical products;
Ability to safely move between floors and various buildings;
Ability to execute written documents and records;
Good visual acuity;
Good communication skills with staff and Property Manager on a daily basis.
Days/Hours/%Travel:
5 days / week, 7.5 hrs / day with some extended hours and weekend work as needed; hours may ebb and flow throughout the year; expect an increase in hours in the summer months when camp is in session;
Hiring Salary Range:
$40,000 - $43,000 annually
Education Qualifications:
High school or equivalent education required or equivalent combination of education and experience.
Previous Experience:
Previous housekeeping experience required; previous supervisory experience preferred.
Demonstrated record of dependability and excellent work performance.
Other Requirements:
Must be able to speak, read, write, and understand the primary language(s) used in the workplace. Both English & Spanish skills preferred.
Must be able to work weekends and holidays.
Positive attitude and ability to deal with wide variety of people.
Excellent time management skills.
Experienced in scheduling and budgeting department according to occupancy.
Knowledge of the correct use of equipment (i.e. vacuum cleaners, washing machines, dryers, pressure washer, floor buffer and scrubber).
Knowledge of the proper use and safety standards of all chemicals and cleaning supplies.
Must be attentive to surroundings, identifying problems and either correct the situation or notify maintenance before serious problems develop.
Must have reliable transportation, valid drivers license for at least 24 months, a driving record that meets agency requirements, and proof of auto insurance (with a minimum $250,000 liability)