Summary of Role
This position is responsible for all aspects of customer service in our tasting room. Ambassadors lead guests through product sampling, provide education on Dancing Goat brands, assist with experiential activities (guided tours) and help answer basic questions about distilling and the company. Ambassadors will encourage sales and aid with gift shop merchandise housed in the tasting room.
Responsibilities:
Customer service
Team based approach for all goals
Point of Sale efficiency
Guide guests on tours
Lead or assist with experiential activities (samplings, tours, cocktail events)
Light cocktail service through preset menu
Product and distillery knowledge
Preparing the tasting room to open/close
General cleaning/re-stocking
Sales goals
Qualifications and Requirements
21+ age
10-20 hours per week
Availability for daytime, weekend hours (Thursday, Friday, Saturday, and Sunday)
Tasting Room Open Hours
Thursdays 2pm – 6pm
Fridays 2pm – 6pm
Saturdays 12pm – 6pm
Sundays 12pm – 4pm
Benefits
$20 per hour + tips
Monthly team sales bonus
Monthly gratis product
Please email your resume and availability.