SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!This role is responsible for managing client audit requests, assisting clients with due diligence documentation, and ensuring a smooth and professional client experience. The ideal candidate must have strong written and verbal communication skills, be highly organized, and able to manage multiple priorities.Essential Job Functions:
Prepare and provide clients with required due diligence documentation, ensuring accuracy and timeliness
Facilitate and manage client audit requests, including virtual and onsite audits, while maintaining compliance with internal and external audit standards
Act as a primary point of contact for clients, addressing inquiries, providing guidance, and resolving issues promptly and professionally
Work closely with internal teams and stakeholders to gather necessary information and coordinate audit activities
Maintain thorough records of all client interactions, audit activities, and outcomes to ensure transparency and accountability
Creates and executes project work plans and revises as appropriate to meet changing needs and requirements
Identifies resources needed and assigns individual responsibilities
Manages day-to-day operational aspects of a project and scope including managing the change control process
Sets and manages client expectations
Reviews deliverables prepared by team before passing to customer
Understands how and when to make a choice; how and when to escalate issues to higher levels. Analyzes the risks and future impact of decisions.
Ensures audit documents are complete, current, and stored appropriately
Manages day-to-day client interaction
Facilitates customer meetings effectively
Effectively communicates relevant audit information to leadership
Resolves and/or escalates issues in a timely manner
Understands how to communicate difficult/sensitive information tactfully
Continually seeks opportunities to increase customer satisfaction and deepen customer relationships
Builds a knowledge base of each client’s business, organization, and objectives
Maintain confidentiality of all company and customer information
Possess general understanding in the areas of application, database, and system design
Meet service level expectations and exceed them when appropriate
Other activities as may be assigned by your manager
Qualifications/ Requirements:
Bachelor’s degree in accounting, Finance, IT, or a related field
Entry level professional with 2-4 years of industry
2-4 years of prior experience in IT auditing, compliance, or risk management
Familiarity with audit tools and virtual collaboration platforms
Strong written and verbal communication skills; ability to interact professionally with clients and stakeholders daily
Exceptional organizational and time management skills with a proven ability to handle multiple tasks simultaneously
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Basic understanding of IT audit principles and practices (strongly preferred)
Strong technical background and understanding of cloud controls
Experience with NIST compliance or controls
Ability to work independently and as part of a team in a fast-paced, client-focused environment
#LI-AS1 #LI-RemoteNote: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.The annual full time base salary range for this role is$70,000.00 - $105,000.00Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.Pay Transparency Nondiscrimination Provision (https://go.situsamc.com/rs/962-QMP-613/images/pay-transp%20EnglishformattedESQA508c.pdf?version=0)SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.Know Your Rights, Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf)SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.