At Eurofins, client relationships are our top priority. We’re looking for a motivated and customer orientated account manager to maintain and grow existing client accounts through the direct sales channel. The goal of the role is to present our full Eurofins Discovery capabilities and provide solutions to our clients through a close partnership and understanding of our customer’s work and potential needs while providing excellent interactions that provide value to the customer.Account Manager responsibilities include, but are not limited to, the following:Manage a portfolio of existing customer accounts assigned to the account manager to maintain and grow sales in order to achieve the customer’s goals. Qualify leads from digital marketing campaigns, conferences, references, tradeshows, etc.Follow up on existing cold and warm leads to re-engage them in the sales processParticipate in lead generation strategies, such as cold calling/emailing, to identify business prospects and create/maintain a list of potential customersResearch potential leads from business directories, web searches, or digital resourcesDetermine and implement optimum marketing and sales outreach strategies on an account-by-account basis to ensure customer is aware of offerings of interest pertinent to their specific needs.Develop long-term relationship with the customer to address their needs as they arise. Act as single point of contact to handle customers’ individual needs.Works closely with internal technical teams and client services to present our offering and close business, facilitating CDA and MSA processes as appropriate.Report on the status of accounts and transactions on a monthly basis to sales leadersDevelop business plans to grow the accounts on account-by-account basis and monitor against the goals of the plan on a quarterly basis. Pivoting the plan based on changes in customer need as pertinent.Keep the CRM up to date by monitoring accuracy and utilizing it appropriately for account management and business forecasting.Develop quarterly and annual sales forecasts based on the account business plan.Monitor sales metrics (e.g. quarterly sales results and annual forecasts)Suggest actions to improve sales performance and identify opportunities for growth.Work to push transactional sales to eCom through customer education and monitoring.