Job Description
US Med-Equip Asset Management Service Representative, is responsible for all daily processes of managing and maintaining the inventory of moveable medical equipment in an acute care facility. The Service Representative will be responsible for the distribution of medical equipment within the facility, retrieval of the medical equipment once discontinued from patient use, and proper cleaning and operational performance testing of equipment to ensure readiness for the next patient need. The Service Representative will also be responsible for tracking equipment through use of US Med-Equip’s RFID equipment tracking system and mobile application.
Job Responsibilities
Ability to provide high levels of customer service
Be comfortable working in patient care settings
Deliver and pickup equipment from patient care units in a timely fashion
Perform routine equipment rounds within the facility
Thoroughly clean and perform basic functional tests on US Med-Equip owned equipment within the facility
Aptitude to become patient care equipment subject matter expert
Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.
Maintains an orderly environment that facilitates access to supplies, manuals, and other resource information.
Communicates with peers and management regarding any hazards identified in the workplace.
Organizes the workflow, problem-solves, and manages multiple ongoing priorities with minimal supervision.
Follows all safety rules as designated by the work site location. Reports all accidents promptly and corrects minor safety hazards.
Documents all equipment incidents in occurrence with both US Med-Equip and customer policies
Projects high degree of professionalism and is customer focused
Maintains a clean and organized work setting
Follow all company policies and procedures.