ACC Management Group, Inc. is seeking a highly motivated, experienced Community Manager to lease up a brand new property in Viroqua, WI! The ideal candidate will thrive in a fast-paced, ever-changing, goal-focused work environment and have leasing and Section 42 experience. This role initially will be 40 hours a week, and after completion of the lease up, move to a part time 20 hours a week position.
ACC offers competitive pay, 401K, paid time off, & bonus opportunities!
Essential Duties:
-Ensure complexes and vacancies are ready for showings and move-in dates.
-Effectively communicate property features and amenities to all prospects.
-Answer questions to all prospects and potential applicants in a timely manner.
-Conduct showings of vacant units to all interested prospects.
-Greet all walk-in traffic during open office hours and attend to all needs, questions, or complaints.
-Address resident concerns and all maintenance requests in a timely manner.
-Process all paperwork in accordance with company policies and Fair Housing requirements for new applicants, recertifications, and renewals.
-Generate, distribute, and monitor renewal notices and follow up accordingly.
-Coordinate and process all lease paperwork for all move in and move outs.
-Collect payment of rent according to company procedures and policies.
-Handle and process all delinquency matters and reporting as need be.
-Maintain strong resident relations while continuing to enact company and community policies.
-Lead all resident relations matters or concerns that are presented in a timely manner.
-Maintain relationships with all vendors, suppliers, and professionals servicing the company and/or property.
-Record and document all resident correspondence as appropriate.
-Report and document all accident and emergency situations in a timely manner.
-Maintain all resident files and any confidential information in a secured area in compliance with company policies and the fair housing law.
-Maintain all maintenance files and binders, accounting records, budget and marketing binders in a safe and secured area.
-Oversee and supervise all maintenance activity of employees and independent contractors.
-Manage all on-site property employees with providing proper training, guidance, and coaching.
-Make recommendations and assist with marketing efforts to ensure effective and creative strategy implementation.
-Understand, maintain, and stay up to date on assigned property(s) description and classification.
-Maintain a current working knowledge and adhere to the fair housing laws, its policies and practices, in accordance with ACC Management Group policies and procedures.
-Coordinate, plan, and review with the Regional Manager the next years budget allowance for approval.
-Coordinate bank deposits as needed.
-Complete all assigned reports and/or projects to the Regional Manager by the required deadline.