Meets with participants to identify barriers to employment and develop strategies to manage these issuesMaintains complete, accurate and timely case notes and related records in manual and/or electronic systemsEnsures access to supportive services and retention services for job seekersEngages with community and agency partners to generate referralsBuilds and maintains a network of community resources for participantsManages outreach to referrals who fail to show for appointmentAssists participants with program application process and assists with determining program eligibilitySends out correspondence to schedule appointments, request employment verifications, and acquire pay stubs when applicableCreates, updates, and ensures completion of plans according to contract deadlinesAttends scheduled weekly unit meetingsMonitors and records job seeker participation in required activitiesKnows, understands, and implements current and future ResCare and contract specific policies, SOPs, and Operations MemosEnsures confidentiality of job seeker information and protect and secure ResCare equipment and propertyAuthorizes, distributes, and reconciles transportation assistanceEnsures timely submission and preparation of documentation for scanningUtilizes a trauma-informed mindset in all interactions and adopt trauma-responsive practicesOther duties as assigned