Meets with participants to identify barriers to employment and develop strategies to manage these issuesMaintains regular contact with caseload to provide guidance and referrals to help participant retain employmentMaintains complete, accurate and timely case notes and related records in manual and/or electronic systemsCreates, updates, and completes of job seeker activities, document in appropriate systems according to contract deadlinesFacilitates and delivers job readiness curriculum to participantsDevelops resumes with participants and maintains roster of resumes for participants seeking employmentCreates and maintains employer contactsDevelops and maintains collaborative worksite agreements between program and area employersMeets with employers to create a pipeline of employment for participants in programEnsures access to supportive services and retention services for participantsManages outreach to referrals / participants who fail to show for appointmentCreates, updates, and ensures completion of plans according to contract deadlinesAttends scheduled weekly unit meetingsWorks cross-functionally with other Equus programs within designated service areaMonitors and records job seeker participation in required activitiesKnows, understands, and implements current and future company and contract specific policies, SOPs, and Operations MemosEnsures confidentiality of job seeker information and protect and secure company equipment and propertyAuthorizes, distributes, and reconciles transportation assistanceEnsures timely submission and preparation of documentation for scanningUtilizes a trauma-informed mindset in all interactions and adopt trauma-responsive practicesOther duties as assigned