JOB REQUIREMENTS: At Associated Bank we strive to create an inclusive
culture where different perspectives are valued and recognized as
strengths critical to our success. If you thrive in an environment where
your growth and development are encouraged and supported, then
Associated Bank may be the right place for you. Under the direction of
the Collections Supervisor, collect delinquent loans on a timely basis
by working with customers to bring accounts current within department
policy and procedure, and maintain department goals while delivering an
exceptional customer experience during every interaction. Job
Accountabilities Contact delinquent loan customers daily by telephone
via the auto-dialer and/or dial directly to resolve delinquency issues.
Plus, handle incoming calls from account holders or colleagues.
Document all conversations, information, and account changes via the
system to ensure a complete and accurate record of the delinquency and
its resolution. Collect delinquent accounts at department and
compliance standards. Meet department goals for delinquency
resolution by contacting and resolving the greatest number of customer
issues to reduce bank risk. Submit referrals to the proper
departments to resolve issues related to misapplied payments forced
place insurance, escrow inquiries, etc. Assist in the training of new
associates. Education High School or equivalent combination of education
and experience Required Experience Less than 2 years Customer service,
telemarketing, or office support Required In addition to core
traditional benefits, we take pride in offering benefits for every stage
of life. Retirement savings including both 401(k) and Pension plans.
Paid time off to volunteer in your community. Opportunities to connect
with others through our diversity-focusedColleague Resource Groups.
Competitive salaries with professional development and advancement
opportunities. Bonus benefits including well-being programs and
incentives, parental leave,anemployee stock purchase plan, military
benefits and much more. Personal banking, loan, investmentand insurance
benefits. Associated Bank serves more than 120 communities throughout
Wisconsin, Illinois and Minnesota and we consider our colleagues
critical to our continued success. See why our colleagues continually
vote us a best place to work in the Midwest.Join our community For
full info follow application link. The employment policy of Associated
Banc-Corp, and its subsidiaries and affiliates ("Associated") provides
equal opportunity to all persons. We support a diverse and inclusive
work environment where colleagues are respected, treated fairly, and
given equal opportunities to perform to their fullest potential. We
believe it is only with a diverse and inclusive workplace that the
organization can truly perform at its best, carry out its vision, and
make a difference for the communities we serve. APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/3EF0DB0BD0444A66