Who YOU are
An “A player.” Problem solver. Quick learner willing to take ownership in your work. You are detail-oriented and work best when you are multi-tasking. You want a career that will provide you with hands-on experience to make an impact on our company.
Who WE are
TLB Wood Products LLC was established in 1999. We source and manufacture wood materials into exceptional landscape mulch, animal bedding and biomass fuel. In order to provide the highest standard of customer service along with efficient, timely delivery of our materials, we also operate our own transportation division known as TLB Transit Inc. We source raw materials and ship our finished products throughout the state of Wisconsin and Upper Michigan. In addition, we offer transportation services throughout the Midwest region.
As a small family-owned business, we pride ourselves on being an environmentally "green" company through reclaiming, recycling and efficient manufacturing and sourcing of wood by-products. It is our mission to build strong, value-based relationships with our business partners. Our goal is to enable our business partners to excel in their businesses by offering high quality, consistently available and competitively priced landscape mulch, animal bedding and biomass fuel.
ESSENTIAL FUNCTIONS:
You will be more than just the Office Support Staff, as you will be a main point of contact for our incoming customers. This position also plays a key role in maintaining inventory numbers and keeping files organized. Below is a list of responsibilities, that we would like you to grow into:
- Answer phones.
o direct calls
o take orders enter into sage and disseminate
o note and update phone log
o screen calls
o seek help when needed
o resolve customer service issues as appropriate
- Front window
o create orders in SAGE
o collect payments – cash, checks, or credit card
o create intake forms for incoming source
o resolve customer service issues as appropriate
- Assist Accounting
o data entry in SAGE
o accounts receivable data entry, filing and follow-up
o accounts receivable collections calls and other contacts
o accounts payable data entry, filing and follow-up
o Other various duties
- Assist Dispatch, Sales and Marketing and other office duties
o Trailer Board
o Driver paperwork
o Answer and interact on radio
o Understand and fill in for dispatch with approved schedule
o Sales /Marketing assistance-
ACT database work,
Sales communication and marketing
Sales campaigns assistance
Calling and mailings
Website work
Research and projects
Additional Eligibility Qualifications
Prepare reports pulled from multiple sources
Knowledge of financial and accounting principles and procedures, including reporting is a plus
Strong applied knowledge of Microsoft Excel is required
Knowledge of accounting software system SAGE, is a plus
Excellent organization and time management skills with attention to detail
Ability to effectively work independently and in a team environment, in an atmosphere of multiple projects, shifting priorities, and deadline pressures
Effective communication skills. Strong interpersonal skills and an enthusiastic team member
Pay
Pay will vary depending on experience level
Benefits/Options:
Health / Dental / Vision / Life Insurance
Direct Deposit
SIMPLE Plan
Paid Vacation and Holidays
Call for more information 920-833-9031 ask for Erika or Doug
TLB Wood Products, LLC & TLB Transit, Inc.
Seymour, WI 54165
(920) 833-9031 Office
http://www.tlbcompanies.com/