Brand AmbassadorOverviewThe primary role of each Brand Ambassador (promoter) will be to increase awareness of venues and events Ballpark Commons (https://www.visitbpc.com/) to increase sales. The promoter will not only focus on getting guests to the destination, but they will also be working closely with the venue's operations team to ensure that the experience is properly delivered to each guest. Additionally, promoters will be expected to know of any/all events, discounts or specials going on at campus venues while continuously checking in on any potential wait times. Ballpark Commons' Brand Ambassadors are dynamic individuals who exhibit ambition. It is important for promoters to possess excellent communication skills and a vibrant personality; they must also be willing to engage with our guests. The Brand Ambassador's compensation is hourly.Venues at Ballpark Commons: https://www.visitbpc.com/
Luxe Golf Bays: https://www.luxegolfbays.com/
Dog Haus Biergarten: https://doghaus.com/location/b (https://doghaus.com/location/ballpark-commons-biergarten/)
Brick Pizzeria & Ristorante: https://www.visitbpc.com/EatAn (https://www.visitbpc.com/EatAndDrink/Brick)
Franklin Field, home of the Milwaukee Milkmen: https://www.milwaukeemilkmen.c (https://www.milwaukeemilkmen.com/)
MOSH Fieldhouse: https://www.visitbpc.com/Exper (https://www.visitbpc.com/Experience/MOSHPerformanceCenterFieldhouse)
Umbrella Bar: https://www.visitbpc.com/EatAn (https://www.visitbpc.com/EatAndDrink/UmbrellaBar)
Key Responsibilities
Promotes our venues in-person and throughout our community
Posts creative and engaging content on social media to build brand awareness
Work shifts based on destination needs to ensure proper daily coverage
Exceptional knowledge of campus venues and amenities, prices, and hours of operation
Build relationships and rapport with guests
Educate guests on campus venues and what we have to offer
Maintain contact with Event Sales Managers and Guest Services regarding availability, wait times, and special events
Utilize venue promotions to help drive business
Creates positive customer experiences to drives sales
Maintain high standard of professionalism for the duration of each shift
Key Qualifications and Skills
Knows how to use popular digital marketing and sales tools
Exemplary communication skills
Provides exceptional customer service
Enjoys creatively promoting the brand in-person and online
Attention to detail and organizational skills
Ability to multi-task
Must be able to stand for prolonged periods of time
Works well independently and within a team
Committed to continuously engaging with any/all guests
Education and Experience Requirements
High school diploma or equivalent is required
Bachelor's or associate degree is preferred, but not necessary
Sales, customer service, or retail experience is strongly preferred
Industry experience is a plus