Computer Hardware Technician - 1st shift
Shift: 7:00 a.m. - 3:30 p.m. (OT as needed)
Days: Monday - Friday
Job Family Definition:
Reviews and tests operability of electrical systems and components. Troubleshoots and repairs malfunctioning systems and components. Reads/interprets schematics, printouts and specifications as needed to complete tests to determine the functionality of electrical circuitry and components. Participates with engineers in the debugging and troubleshooting of new and existing products.
Management Level Definition:
Applies developed knowledge of the job skills, company policies and procedures to complete a wide variety of difficult assignments/tasks. Thorough understanding of the general/technical aspects of the job. Works on assignments that are moderately complex in nature and require ordinary problem resolution. Works under limited supervision and normally receives no instruction on routine work and general instructions given for new assignments.
Education and Experience Required:
Typically an Associate's degree or equivalent experience and 4-6 years of experience.
May include highly experienced individuals performing equivalent work who are non-degreed or degreed in an unrelated field.
Knowledge and Skills:
Working knowledge in the field of electronics technology.
Computer hardware knowledge with good communication skills.
Use online methods and work instructions to complete starting and identifying issues on hardware at a system level.
Responsible for replacing components in servers which includes installation of processors, DIMMs, PCA boards, cables, heat sinks, and other high value material.
Other duties as assigned.
Must be familiar with using different computer applications and be able to navigate software.
Thorough understanding of the general/technical aspects of the job.
Works on assignments that are complex in nature and require ordinary problem resolution and independent judgment.
Works under limited supervision and normally receives limited instructions on routine work and general instructions given for new assignments.
Provides input for areas in the hardware, software, and procedures to improve efficiency.
Provides system statuses both verbally and in report form as required.
Interfaces with engineers, technicians, and Field personnel regarding system level problems.
Knowledge of installing various software components.
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https://careers.hpe.com/us/en/job/HPE1US1181267EXTERNALENUS/Computer-Hardware-Technician-1st-shift