Ancillary Supervisor

Job Summary:The Role:The Ancillary Supervisor is a working supervisor who is responsible for supervising and coordinating activities of the Ancillary team within the venue. Duties may also include management functions.Job Functions:· Direct and supervise Ancillary and other employees performing similar services as directed.· Provide guest services by greeting and assisting guests and responding to guest inquiries and complaints Collect money from patrons for parking, lawn chair, ticket fees Use provided devices to keep track of sales and redemption Assist manager with end of the evening cash out.· On an ongoing basis, leads and train staff to include assisting in staffing positions to ensure that all staff members are well-informed on event specific details.· Assist with managing breaks.· Assist management to ensure compliance with all venue policies and procedures to include all safety regulations.· Oversee productivity and work assignments of the ancillary members and communicate with management (or designated Manager) any challenges and status of all assignments prior to the conclusion of the shift.· Show CARE by participating in venue recycling efforts before, during and after the show.· Other tasks as assigned by the Ancillary Manager.· Assign and schedule team members to specific duties.Qualifications:· High School Diploma or equivalent· At least 2 years in Guest Service and communications· Creative thinker and problem solver· Excellent verbal, written and interpersonal communication skills· Acute sense of judgment, tact and diplomacy· A strong sense of teamwork and ability to execute programs· Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+ and occasional sittingAbout UsRecognized three years in a row by Great Place to Work® and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.