Administrative Assistant

Description We are offering a contract to hire employment opportunity for an Administrative Assistant in Brookfield, Wisconsin, United States. The successful candidate will join our dynamic team where they will play a crucial role in maintaining customer relationships and managing past-due accounts. Responsibilities: Engage with past-due account holders in a professional and empathetic manner Collaborate with clients to create personalized repayment plans Conduct detailed research, investigation, and documentation of account details Maintain comprehensive records and generate reports on all collection activities Collaborate effectively with team members and utilize company resources to achieve successful outcomes Ensure adherence to all federal and state laws and regulations Utilize your skills in Microsoft Suite for data entry, email correspondence, and scheduling appointments Handle inbound and outbound calls, providing excellent customer service Resolve customer inquiries promptly and accurately. Requirements Proficiency in Microsoft Office Suite including Microsoft Word, Excel, PowerPoint, and Outlook Strong ability to manage inbound and outbound calls with efficiency and professionalism Exceptional customer service skills and ability to handle customer inquiries and complaints Experience in managing and scheduling appointments, meetings, and events Outstanding data entry skills with attention to detail and accuracy Excellent written and verbal communication skills for effective email correspondence Ability to handle multiple tasks and prioritize effectively Strong organizational and time management skills Professional, reliable, and able to maintain confidentiality Ability to work independently and as part of a team Must have a high degree of initiative and problem-solving skills Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .